Account Executive - External

Western Coast Insurance Services; Medicine Hat; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance provider is seeking an Account Executive to manage a book of business and ensure customers have the coverage they need. This remote role emphasizes customer service, relationship building, and industry knowledge. Candidates should hold a General Insurance Level 2 License and possess strong communication skills. The company offers a competitive compensation package including vacation, wellness days, and employer-paid benefits.

Benefits

3 weeks’ vacation

14 wellness days

Company matching investment and savings programs

100% employer-paid group benefits

Health care spending account

Qualifications

• Experience managing a book of business or relatable work experience.
• Strong problem-solving skills and the ability to adapt in the face of adversity.

Responsibilities

• Support new and existing customers by offering recommendations for products and services.
• Promote retention of existing customers by building strong relationships.
• Quote new business through outbound calls and walk-in clients.

Skills

Customer Service

Problem Solving

Communication

Education

General Insurance Level 2 License

Job description

Truthfulness | Fairness | Value | Loyalty

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

Are you motivated by sales goals and incentives?

Do you enjoy identifying and generating new sales opportunities?

Account Executive – External

As an Account Executive with Western Financial Group, you will use your Commercial Insurance expertise to manage a book of business, ensuring your customers have the coverage they need. This is a remote work from home opportunity.

Here is what a typical day looks like

• Support new and existing customers by offering recommendations for products and services required
• Promote retention of existing customers by building strong relationships and providing quality customer service
• Navigate multiple insurance partner online portals to complete customer applications
• Quote new business through outbound calls and walk-in clients
• Communicate with insurance company Underwriters to ensure evolving guidelines are met
• Prospect and up-sell when talking to public on all lines of business sold
• Liaise between client and external insurance partners to ensure fair and proper representation for both parties
• Continuous self-development, through industry and community involvement, and industry related courses

The value you bring

• General Insurance Level 2 License required
• Experience providing excellent customer service
• The ability to communicate professionally in person, over the phone, and through email
• Experience managing a book of business or relatable work experience
• A desire to learn our systems and processes. If you don’t know something, ask!
• Strong problem-solving skills and the ability to adapt in the face of adversity
• Passionate about helping people, self-driven, and determined to succeed

Hours : Full time - 37.5 hours / week

Requisition # : 81063

What if I don’t meet every requirement?

If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation,.

Health and Wellness

We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the

Note : Please review the Internal Applicant Policy on WestConnect

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