Account Director - Facilities

Dexterra; Halifax; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Employee Referral Program

Job summary

Dexterra is seeking an experienced Operational Manager in Halifax to drive revenue growth and manage custodial operations. The successful candidate will lead teams, build strong client relationships, and ensure compliance with safety standards. With a minimum of 2 years of operational experience required, this role demands exceptional leadership and interpersonal skills. The company fosters a diverse and inclusive workplace. Benefits include an employee referral program.

Qualifications

• Minimum of 2 years of operational experience in Custodial & Maintenance management.
• Experience overseeing custodial operations in retail and office environments is an asset.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead revenue growth for assigned accounts.
• Build strong client relationships through excellent service delivery.
• Manage teams to achieve performance goals.

Skills

Leadership

Operational excellence

Interpersonal skills

Attention to detail

Job description

Job Description

Key Responsibilities:

• Lead revenue growth and ensure profitability for assigned accounts
• Build and maintain strong client relationships through excellent service delivery
• Manage, mentor, and inspire on-site teams to achieve performance goals
• Identify and pursue new business opportunities to drive account growth
• Oversee resource planning, scheduling, and workforce optimization
• Recruit, onboard, and train team members to support operational success
• Ensure compliance with safety standards and quality assurance protocols
• Drive client satisfaction and long-term account retention

Competencies for Success:

• Strong leadership presence with the ability to influence and inspire
• Results-oriented, with a focus on operational excellence and execution
• High level of accountability—for self and others
• Collaborative mindset and commitment to team success
• Exceptional attention to detail and organizational skills
• Comfortable using data and technology to inform decisions
• Committed to inclusive leadership—ensuring every voice is heard

Qualifications

Who are we looking for?

• Minimum of 2 years of operational experience in Custodial & Maintenance management.
• Experience overseeing custodial operations in retail and office environments is considered an asset.
• Multi site contract experience is a plus
• Ability to travel overnight when required
• Awareness of technical elements needed to deliver services support
• Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies
• Excellent interpersonal and communication skills.
• Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.
• Must pass a Federal criminal background check
• Must have a clean drivers abstract

Benefits

What’s in it for you?

• Employee Referral Program!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.