Account Director

Mint; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

Mint, an independent creative agency in the Greater Toronto Area, is seeking an Account Director, Experiential & Integrated Marketing to lead senior client relationships and multi‑channel campaigns.

You will guide XM, creative, PR and digital work, translate client objectives into strategic plans, oversee budgets and timing, and mentor Supervisors, Managers, and Coordinators, all while advancing Mint’s culture of optimism, progressiveness, and integrity.

Qualifications

• 7–10 years of agency account management experience, especially in experiential/integrated marketing.
• Proven ability to lead multi-channel campaigns spanning XM, digital, social, PR, and content.
• Strong strategic acumen and ability to align business goals with creative solutions.
• Proven track record in client relationship management and business growth.
• Experience managing budgets, scopes, and large cross-functional teams.
• Excellent communication, leadership, and presentation skills.
• Strong understanding of production, experiential logistics, and creative processes.
• Highly organized, proactive, and capable of managing multiple high-value projects.

Responsibilities

• Serve as the senior day-to-day lead for assigned client business across Experiential and Integrated Marketing.
• Build and maintain trust-based relationships with senior client stakeholders.
• Provide strategic counsel balancing creative vision with business impact.
• Translate client objectives into multi-channel strategies and campaigns delivering results.
• Lead development of strategic frameworks, proposals, and long-term growth plans.
• Guide teams in creating insight-driven creative briefs for bold thinking.
• Partner with Strategy, Creative, and Production to bring integrated ideas to life.
• Identify and capitalize on growth opportunities and expand client relationships.
• Oversee financial performance, forecasting, and resourcing for your portfolio.
• Ensure programs are delivered on time, on budget, and on strategy.
• Collaborate with leadership on scoping, pricing, and profitability.
• Lead cross-functional collaboration across XM, Digital, PR, and Creative teams.
• Foster openness, collaboration, and accountability within the team.

Skills

Account management

Experiential marketing

Multi-channel campaigns

Strategic thinking

Client relationships

Budgets & forecasting

Leadership & mentoring

Communication skills

Organizational skills

Job description

We’re an independent creative agency made of culture creatures with multidisciplinary expertise across all major marketing disciplines.

Driven by creativity and inspired by humanity, we focus on brand love between companies and people. Our best work is done through true partnership, as an extension of and advisor to our clients.

At Mint, everyone is welcome! We're all about diversity and inclusion—it doesn't matter where you come from or your background. We want you to feel at home and empowered to be yourself. Need accommodations? We will do our best; you just have to let us know.

Our diverse team is what makes us strong.

Our Values

• Empathy - We believe the work is better when we consider the world through the eyes of others.
• Optimism - We believe in the good above all else: the good in people, the good in the world and our future.
• Audaciousness - We are brave enough to try the untried and unexpected. And we dare always to follow through.
• Progressiveness - We fear the status quo, so we break conventions and push to evolve, innovate and disrupt.
• Kindness - We are respectful, honest, transparent, inclusive, social and good to each other.

What we do:

Advertising, Design & Branding, Strategy, Social, Digital, Content, Experiential, PR and Talent & Influencer.

The Account Director

will be responsible for the following:

The Account Director, Experiential & Integrated Marketing

leads large-scale, multi-channel client business at Mint and bringing together XM, creative, PR, and digital expertise to deliver ideas that connect brands with culture.

This role requires both strategic leadership and operational excellence: someone who can build senior-level relationships, guide integrated teams, and push for bold work that drives measurable impact.

Client Partnership

• Serve as the senior day-to-day lead for assigned client business across Experiential and Integrated Marketing.
• Build and maintain strong, trust-based relationships with senior client stakeholders.
• Act as a strategic advisor, providing counsel that balances creative vision with business impact.
• Deeply understand client industries, audiences, and challenges to anticipate needs and opportunities.
• Represent Mint’s integrated perspective — ensuring client solutions connect across channels and experiences.

Strategic Thinking & Business Leadership

• Translate client objectives into multi-channel strategies and campaigns that deliver results.
• Lead the development of strategic frameworks, proposals, and long-term growth plans.
• Guide teams in developing insight-driven creative briefs that inspire bold thinking.
• Partner with Strategy, Creative, and Production to bring integrated ideas to life.
• Identify and capitalize on growth opportunities — expanding client relationships and scope of work.

Project & Business Stewardship

• Oversee financial performance, forecasting, and resourcing across your client portfolio.
• Ensure all programs are delivered on time, on budget, and on strategy.
• Balance creative ambition with operational discipline with ensuring excellence at every stage.
• Collaborate with internal leadership on scoping, pricing, and profitability management.
• Provide clear communication and direction to ensure internal alignment and client confidence.
• Lead cross-functional collaboration across XM, Digital, PR, and Creative teams.
• Push for best-in-class creative execution and experiential craftsmanship.
• Foster an environment of openness, collaboration, and accountability.
• Represent Mint’s creative excellence in client presentations and industry discussions.
• Review work at key stages to ensure alignment to the brief, brand, and audience.

Leadership & Growth

• Lead, mentor, and develop a team of Supervisors, Managers, and Coordinators.
• Inspire teams to bring their best thinking forward, balancing creativity with precision.
• Collaborate with department and agency leadership on new business efforts and cross-functional initiatives.
• Embody Mint’s culture of optimism, progressiveness, and integrity in everything you do.
• Contribute to building Mint’s profile as a leader in integrated brand experience.

Skills, Abilities, and Experience:

• 7–10 years of experience in agency account management, with expertise in experiential and integrated marketing.
• Proven experience leading multi-channel campaigns spanning XM, digital, social, PR, and content.
• Strong strategic acumen and ability to connect business goals to creative solutions.
• Demonstrated success in client relationship management and business growth.
• Experience overseeing budgets, scopes, and large cross-functional teams.
• Excellent communication, leadership, and presentation skills.
• Strong understanding of production, experiential logistics, and creative process.
• Highly organized, proactive, and comfortable managing multiple high-value projects.
• Based in the Greater Toronto Area, with the flexibility to attend on-site activations or client events.

You’ll Thrive at Mint If You:

• Are a strategic leader who loves building relationships as much as building ideas.
• Are energized by collaboration and cross-disciplinary thinking.
• Balance creative ambition with operational excellence.
• Thrive in fast-paced environments and lead with optimism and confidence.
• Believe in the power of experiences to move people and brands.

Nothing in this job description is intended to limit or reduce any minimum employment standards or entitlements under the Ontario Employment Standards Act, 2000, as amended.

The anticipated annual base salary range for this position is $100,000 to $120,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of Mint’s total rewards program.