Account Director

blackjet inc; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Blackjet is seeking an energetic Account Director for our Toronto office to lead the Place Branding Team across real estate development, retail, branding and tourism clients. You will nurture client relationships, oversee day-to-day needs, and develop ideas that grow the business, with a focus on strategic thinking, growth, and cross-functional collaboration.

You will collaborate with senior stakeholders, manage budgets, mentor junior staff, and contribute to organic growth through strategic

Qualifications

• A fearless approach to life and learning.
• 5-7 years marketing and creative agency experience.
• Proactive and never settling for mediocrity (always willing to go above-and-beyond).
• Ability to manage a team and multiple time-sensitive projects simultaneously.
• Ability to build strong, trusting client relationships and positive partnerships with cross-functional teams at all levels.
• Excellent presentation, verbal and written communication skills, with the ability to influence and persuade inside and outside an organization.
• Bulletproof problem-solving skills.
• An entrepreneurial mindset, willing to jump into the day-to-day and pitch in where needed.

Responsibilities

• Lead and grow the agency’s relationship with key client contacts, partnering with senior stakeholders to propel projects and improve ways of working.
• Be a trusted advisor with in-depth knowledge of each client’s industry, corporate structure, competitive landscape and key issues, bringing insights and ideas that add value to their business.
• Lead assertively balancing client and agency needs.
• Contribute to organic growth through ideas, plans and discussions, and lead new business pitches through industry knowledge, participation and contacts.
• Own the annual Client Development Plan: revenue targets, COGs and P&L per client.
• Work with a strategist to develop insights and strategy that inspires break-through creative, and tactical plans that drive effective branding and marketing.
• Collaborate with the wider team and key project stakeholders to answer briefs on budget and on time.
• Continuously optimize the accounts, improving campaign activity and marketing effectiveness.

Skills

Client relationships

Team management

Strategic thinking

Campaign planning

Budget forecasting

New business

P&L management

Job description

Blackjet, a boutique branding & creative consultancy, is looking for an energetic and enthusiastic Account Director for our Toronto office to help lead the Place Branding Team - real estate development, retail, branding and tourism clients. The ideal candidate has a deep understanding of every facet of a successful marketing campaign, from planning through launch and beyond, and is a strategic thinker who will nurture client relationships, oversee day-to-day needs and develop ideas that grow their business.

Focus:

Trusted advisor and strategic thinker who leads a client group to targeted growth goals and sets the overall direction for their portfolio.

Responsibilities

• Lead and grow the agency’s relationship with key client contacts, partnering with senior stakeholders to propel projects and improve ways of working.
• Be a trusted advisor with in-depth knowledge of each client’s industry, corporate structure, competitive landscape and key issues, bringing insights and ideas that add value to their business.
• Lead assertively balancing client and agency needs.
• Contribute to organic growth through ideas, plans and discussions, and lead new business pitches through industry knowledge, participation and contacts.
• Own the annual Client Development Plan: revenue targets, COGs and P&L per client.
• Work with a strategist to develop insights and strategy that inspires break-through creative, and tactical plans that drive effective branding and marketing.
• Collaborate with the wider team and key project stakeholders to answer briefs on budget and on time.
• Continuously optimize the accounts, improving campaign activity and marketing effectiveness.

Delivery & Operations

• Oversee timely execution of all campaign touchpoints and roll-outs, deploying agency resources to deliver on time, on budget and on results.
• Prepare accurate, timely internal communication: creative briefs, job initiation forms, change orders, timelines and estimates.
• Manage client production budgets, complete monthly billings and forecast sales across all client work.
• Proactively implement processes that make operations smoother, easier and more effective.
• Lead, mentor and grow Account Manager(s), creating an environment where creativity thrives.
• Support the VP of Client Services with forecasting, team management, process and new business.

Qualifications

• A fearless approach to life and learning.
• 5-7 years marketing and creative agency experience.
• Proactive and never settling for mediocrity (always willing to go above-and-beyond).
• Ability to manage a team and multiple time-sensitive projects simultaneously.
• Ability to build strong, trusting client relationships and positive partnerships with cross-functional teams at all levels.
• Excellent presentation, verbal and written communication skills, with the ability to influence and persuade inside and outside an organization.
• Bulletproof problem-solving skills.
• An entrepreneurial mindset, willing to jump into the day-to-day and pitch in where needed.

Requirements

• Account Director: Minimum 1 year
• Agency experience: Minimum 5 years
• Nice to have: Real Estate, retail, place branding or tourism experience