Account Coordinator

GCI Canada; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Join a leading agency in Toronto as an Account Coordinator, where you'll contribute to client service and account management. This junior role focuses on project support, client interactions, and execution of diverse communications tasks within a collaborative team environment. Ideal for those seeking growth in public relations, this position offers a competitive compensation package and a flexible work environment.

Benefits

Competitive compensation and benefits package

Generous time off policies

Flexible, hybrid work environment

Bonuses including employee referral

Parental leave top-up

Qualifications

• 6 months to 2 years' experience in communications/public relations, agency experience preferred.
• Demonstrate responsibility and sound judgment.
• Understanding of PR writing structure and requirements.

Responsibilities

• Support project management tasks, including scheduling and updates.
• Anticipate client needs and manage deliverables effectively.
• Prepare meeting notes and draft content for media materials.

Skills

Attention to detail

Self-motivation

Interpersonal skills

Time management

Curiosity

Education

Degree in Public Relations or Communications

Tools

Microsoft Office

Brandwatch

Cision

Job description

GCI Canada is an agency of Idea Architects . Our team of strategists, consultants, and creatives deliver custom-made communications solutions—creatively brilliant, and brilliantly executed—for some of the best brands in the world.

We are part of WPP and within WPP part of BCW Group and GCI Group, giving our employees access to a global network of world-class communicators, mentors, and training and development opportunities that support them in becoming their professional best.

Our mission is People at the Centre . We foster a people-forward culture that focuses on our people, our team’s positive agency experience and our commitment to team by prioritizing collaboration, growth and development.

You’ll be a great fit at GCI if you demonstrate our core competencies :

• Integrity : Being open, honest, and ethical in dealing with others
• Client Service Mindset : Being responsive and anticipating internal and / or client needs
• Accountability : Taking personal responsibility and initiative to accomplish tasks
• Collaboration : Having a team player mindset and a friendly and positive outlook
• Quality Work : Seeking to achieve best practice, accuracy and consistency in all tasks
• Creativity : Sharing ideas willingly and bringing creative solutions to challenges

Role Overview

We’re seeking an Account Coordinator to join our team. This junior level role is responsible for supporting exceptional client service and account management; executing tasks and assignments thoughtfully and on-time; having an open-mind and being willing to learn. Responsibilities include but are not limited to :

Project Management

• Support work back schedule and status tracker updates; draft hot lists
• Provide timely updates to support the team with project oversight and execution
• Prepare for meetings as per the agenda, take meeting notes and share with the team, when necessary and support meeting set up and clean up as needed

Account Management

• Support exceptional client service – anticipate team needs and be adaptive to changes and / or last minute assignments
• Manage deliverables and prioritize effectively to consistently meet deadlines; ask for guidance with competing priorities
• Participate in internal ideation and brainstorm sessions and share ideas; support strategic plan development through research, deck formatting, etc.
• Support client and business policies (e.g. travel policies, PO policy, vendor sourcing, etc.)
• Support results tracking, measurement and reporting

Execution

• Demonstrate ownership of assignments and work; proactively provide updates
• Consistently deliver quality, client-ready work that is thoughtful and considers all aspects of the direction and resources provided
• Apply critical thinking and resourcefulness on a daily basis – e.g. strive to answer questions before asking, proactively share solutions to challenges
• Prepare meeting contact reports for review
• Take a best shot at first-time tactical execution activities; seek advice when unsure or want to gut-check
• Draft content such as media materials, media and influencer briefs, radio scripts, pitches, research summaries and more
• Execute research including insights, vendors and more as assigned; new vendor set ups; open POs; process invoices
• Support media relations activities including media list development, release distribution, outreach, liaison and reporting
• Support influencer relations activities including identification, vetting, outreach, content tracking and reporting
• Assemble mailers, support distribution and inventory tracking
• Support event logistics and execution including research, briefing book updates, etc.
• Own media monitoring activities
• Use monitoring and social listening tools to track results and develop results reports
• Other tasks as needed or assigned

Required Experience, Skills and Abilities

• 6 months-2 years’ experience (including internships) in communications / public relations; agency experience is preferred
• A degree or certification in Public Relations or Communications is preferred
• Demonstrate responsibility and sound judgement
• Attention to detail; commitment to accuracy and quality
• Self-motivated with a desire to learn and a commitment to personal career growth
• A natural curiosity with a pulse on the latest trends
• A team player with strong interpersonal skills
• Time management skills with an understanding of the need to and desire to learn prioritization and ability to meet deadlines
• Understanding of PR writing structure and requirements
• Solid Microsoft Office (e.g. Word, PowerPoint, Excel, Outlook and Teams) skills
• Familiarity with industry tools such as Brandwatch, MRP and Cision, is an asset

What We Offer

• Competitive compensation and benefits package
• Generous time off policies
• Flexible, hybrid work environment – including two collaborative days in our Toronto-based office and three concentrative days to work remotely
• Bonuses including employee referral and new business development
• Group RRSP
• Parental leave top-up
• A people-focused, collaborative and fun team culture with access to global colleagues and clients

GCI is a small and agile team, so new challenges and opportunities arise. The successful candidate is expected to pitch in with a positive attitude and tackle tasks head-on – including those outside of their core assignments.

GCI Canada is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

Seniority level

Associate

Employment type

Full-time

Job function

Public Relations, Writing / Editing, and Advertising

Public Relations and Communications Services

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