Accident Benefits Claims Specialist - Hybrid

Wawanesa; Toronto; Hybrid; CAD 47,000 - 52,000; Full time

Job summary

The Wawanesa Mutual Insurance Company in Toronto, ON, is seeking a Claims Assistant - Accident Benefits to support the National Accident Benefits Claims team, ensuring timely and accurate processing of claim-related activities.

This hybrid role offers in-office and remote work options, with a salary in the CAD 47k–52k range, plus benefits and an annual bonus plan. The position emphasizes accuracy, organization, and customer-focused service.

Qualifications

• Must have a high school diploma; post-secondary education in Business Admin/Office Admin or Insurance is an asset.
• Excellent verbal and written communication and a customer-focused approach.
• Experience in a fast-paced, deadline-driven environment with multiple priorities.
• Strong organizational and time-management abilities.

Responsibilities

• Review, organize, and process claims documentation in compliance with regulations and policies.
• Process Health Claims for Auto Insurance invoices (HCAI) with accurate tagging and payment.
• Monitor work queues and act on HCAI matching, litigation, mediation, and vendor mailboxes.
• Maintain complete claim files by updating systems with new information.
• Complete claim downloading, assignment, and workflow routing with accuracy.
• Prepare and distribute accurate correspondence with attention to detail.
• Maintain productivity and service standards while handling multiple priorities.
• Collaborate with Recovery Care Specialists to support efficient claims operations.
• Perform clerical duties including e-faxing, emailing, and electronic file copies.

Skills

MS Office

Communication skills

Time management

Organizational skills

Education

High school diploma

Post-secondary education in Business Administration or Insurance

Job description

The Wawanesa Mutual Insurance Company in Toronto, ON, is seeking a Claims Assistant - Accident Benefits to support the National Accident Benefits Claims team, ensuring timely and accurate processing of claim-related activities.

This hybrid role offers in-office and remote work options, with a salary in the CAD 47k–52k range, plus benefits and an annual bonus plan. The position emphasizes accuracy, organization, and customer-focused service.