Academic Application Specialist

Southern Alberta Institute of Technology; Calgary; Hybrid; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Generous time off

Medical, dental, and vision coverage

Mental health support

Health Spending Account

Professional development opportunities

Defined Benefit pension through LAPP

Dining options on campus

Fitness facilities access

Job summary

SAIT’s IT Services team supports classroom, teaching lab, and specialized lab environments with reliable software, hardware, and imaging support. The Academic Application Specialist ensures readiness and validates configurations to support teaching, learning, and research activities.

Collaborating with academic areas, ITS teams, and vendors, you’ll handle software installation, troubleshooting, documentation, and proactive improvements to keep environments ready for use.

Qualifications

• Supports reliable delivery, operation, and readiness of software and related technology in SAIT classroom, teaching lab, and specialized lab environments.
• Coordinates software installation and validation, supports imaging and configuration activities, troubleshoots lab technology issues.
• Maintains application and environment documentation and contributes to continuous improvement for classroom and lab technology services.

Responsibilities

• Responds to service requests and incidents related to classroom and lab tech.
• Ensures environments are ready for use for teaching, learning, and applied research.
• Collaborates with academic areas, research groups, ITS teams, and vendors to understand requirements.

Job description

Technology is just the start. At SAIT, our IT Servicesteam collaborates across the institution to shape smarter, more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us and help build what’s next.

The Opportunity

Salary range:$75,000 - $85,000

Placement within the range is typically based upon a review of skills, experience, and internal equity.

Paid leave:4 Weeks Vacation / 14 Flex Days per year

Deadline to apply:4:00PM, October 5, 2026

Academic Application Specialistsupports reliable delivery, operation, and readiness of software and related technology in SAIT classroom, teaching lab, and specialized lab environments. The role works closely with academic areas, research and applied learning groups, ITS teams, and vendors to understand instructional, operational, and client-facing technology requirements, coordinate software installation and validation, support imaging and configuration activities, troubleshoot application and lab technology issues, and help ensure supported environments are ready for use.

The position requires a strong understanding of how software, hardware specifications, licensing mechanisms, device configuration, and specialized lab requirements support teaching, learning, applied research, and related institutional activities. The incumbent validates software functionality, confirms hardware compatibility, supports term and operational readiness, maintains application and environment documentation, responds to service requests and incidents, and contributes to continuous improvement for classroom and lab technology services.

We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.

Together, we build bold futures

At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:

• Generous time off to pursue other passions and support your wellbeing
• SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported
• Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate
• Access to a Health Spending or Taxable Spending Account
• Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
• Defined Benefit pension through LAPP to help you retire with confidence
• Excellent dining options on campus
• Free access to our fitness facilities and group fitness classes

At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.

Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.

We’re committed to community and belonging

Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.

Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.

SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.

We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta, Region 3.