Academic Advisor, Goodman School of Business

brocku; St. Catharines; On-site; CAD 55,000 - 75,000; Full time

Job summary

Brock University is seeking an Academic Advisor (Administrative Professional) within the Goodman School of Business. Reporting to the Dean's Office, the advisor will provide specialized guidance to undergraduate students, interpreting policies and developing tailored academic plans to support progression and success.

Responsibilities include advising across diverse populations, maintaining accurate records, and contributing to continuous improvement of programs and student support services.

Qualifications

• Undergraduate degree required.
• Experience with academic advising in a post-secondary environment.
• Knowledge of advising principles, models, and counselling.

Responsibilities

• Provide specialized academic advising to undergraduates across diverse populations, aligning with program requirements.
• Develop tailored academic plans and communicate complex policies to support informed decisions.
• Monitor advising trends and contribute to processes for better student success and retention.
• Represent advising services in orientations, workshops, and recruitment activities.

Skills

Academic advising

Counselling

Policy interpretation

Education

Undergraduate degree

Tools

Student information system

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada's outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada's Best Employers and one of Canada's Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada's Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date: September 28, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

Please note: this is a fixed term contract expected to conclude November 2027.

About the Role:

Reporting to the Dean's Office, the Academic Advisor provides specialized academic guidance to undergraduate students within the Goodman School of Business. The incumbent will interpret and apply institutional policies, assess individual student needs, and develop tailored academic plans that support progression and success. The Academic Advisor exercises independent judgment to resolve complex and non-routine advising situations in consultation with academic leadership, including academic risk, exceptions, and program requirements, while ensuring accuracy and integrity in academic processes such as audits, transfer credits, and adjudication. Through collaboration with faculty and campus partners, and participation in outreach, recruitment, and institutional initiatives, the position contributes to effective service delivery, informed decision-making, and continuous improvement of academic programs and student support systems.

The Academic Advisor will:

• Provide specialized academic advising to undergraduate students across diverse populations (current, prospective, transfer, and international), integrating knowledge of academic regulations, program structures, and student development;
• Assess individual students' needs and independently develop, recommend, and adjust academic plans, ensuring alignment with program, Faculty, and University requirements;
• Interpret and communicate complex policies (e.g., prerequisites, progression rules, exceptions), exercising judgment to resolve non-routine issues and support informed decision-making;
• Develop retention strategies and identify at-risk students through analysis of academic progress and determine appropriate interventions, referrals, and follow-up actions to improve outcomes;
• Deliver advising services across multiple channels, managing caseloads, documentation, and student interactions with accuracy, discretion, and professionalism;
• Analyze and coordinate academic processes such as degree audits, program adjudication, transfer credits, letters of permission, and exception requests, applying established policies while identifying when escalation or interpretation is required;
• Evaluate complex or non-standard student situations (e.g., course overloads, re-sequencing, progression challenges), providing recommendations to academic leadership and supporting decision-making;
• Ensure accuracy, consistency, and integrity of academic records and advising practices through detailed documentation and adherence to institutional policies and timelines;
• Monitor advising trends and student data, contributing insights and reports that inform operational decisions and continuous improvement of academic processes and student supports;
• Build and maintain effective working relationships with faculty, academic leaders, and campus partners to coordinate student support, exchange information, and resolve issues impacting student progression;
• Represent advising services through orientations, workshops, recruitment, and registration activities, translating academic requirements into accessible guidance for diverse audiences;
• Contribute to committees, curriculum discussions, and advising communities of practice by providing front-line insights on student experience, policy application, and program effectiveness; and
• Identify gaps or inefficiencies in curriculum, processes, or student supports, and recommend practical improvements to enhance student success, retention, and service delivery.

This role may occasionally require work outside regular business hours, including evenings or weekends, based on operational needs.

Key Skills and Experience:

• Undergraduate degree in related disciplines;
• Experience with academic advising in a post-secondary environment;
• Knowledge of academic advising principles, models, and counselling