Co-op Transition Advisor

brocku; St. Catharines; On-site; CAD 70,000 - 90,000; Full time

Job summary

Brock University is seeking a Co‑op Transition Advisor to enhance student success by developing strategies to improve retention and engagement across Undergraduate and Graduate levels. You will collaborate with academic and administrative units to foster an inclusive co‑op environment that supports progression and success.

Responsibilities include coordinating onboarding, outreach events, and ongoing student support, while working with partners such as Academic Advisor, SWAC and Brock

Qualifications

• An undergraduate degree in a relevant discipline is required.
• Completion of Mental Health and First Aid training.
• Experience with co‑op programs and/or academic advising or student affairs.
• Knowledge of Brock University co‑op experience and course calendar, prerequisites, and sequencing.
• Familiarity with university rules and accessibility policies.
• Proficiency with MS Office, BrockDB, web apps and social media tools.
• Patience, empathy and diplomatic communication are essential.
• Excellent customer service orientation and credibility.

Responsibilities

• Manage the year one internal co‑op replenishment strategy and onboarding.
• Provide individualized support to co‑op students for progression.
• Conduct regular case conferencing with SWAC for students with needs.
• Foster partnerships with campus partners for early intervention and support.
• Identify and guide students facing challenges to resources.
• Lead recruitment events for Co‑op (OUF, Open Houses, etc.).
• Develop year‑one engagement strategy including events and outreach.
• Oversee outreach to incoming co‑op students and onboarding sessions.
• Supervise student staff in communications and marketing plans.
• Integrate student success stories into marketing materials.

Skills

Communication

Empathy

Customer service

Teamwork

Education

Undergraduate degree in Psychology, Communications, or Education

Tools

MS Office

BrockDB

Office 365

Instagram

LinkedIn

Canva

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada's outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada's Best Employers and one of Canada's Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada's Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

October 6, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group) Please note: This is a fixed-term contract beginning by early November 2026, expected to conclude November 2027.

About the Role :

The Co‑op Transition Advisor plays a pivotal role in enhancing student success by helping develop and implementing comprehensive strategies to improve co‑op students' retention and engagement at both Undergraduate and Graduate levels. The Advisor is responsible for collaborating with various University academic and administrative departments and services to create a supportive and inclusive environment that encourage student progression and success through their co‑op journey.

• Manage the year one (1) internal co‑op replenishment strategy including promoting to eligible students, developing and updating admission rubric, assessing eligibility and onboarding new admits for a seamless transition into co‑op;
• Provide individualized support to co‑op students to ensure they are on track with both their co‑op and academic progression and sequence;
• Conduct regular case conferencing with SWAC to review co‑op students with special needs and/or accommodations needs;
• Foster partnerships with on campus partners (i.e., Academic Advisor, SWAC, Brock International, Student Affairs, Learning Services) for early intervention and support to co‑op students' success at Brock;
• Identify and provide guidance and support to co‑op students facing challenges and barriers, connecting them with appropriate resources and services;
• Act as the lead person for all student recruitment events for Co‑op (i.e., OUF, Open Houses, Smart Start, etc.);
• Lead the development of year one (1) co‑op student engagement strategy including events, programming, marketing and outreach;
• Oversee the planning and execution of our outreach to incoming co‑op students, Co‑op Kick‑off event, program specific onboarding sessions and co‑op celebration events for all currently enrolled co‑op students;
• Oversee and supervise the student staff to carry out communication and marketing plans to enhance co‑op students' engagement including regular newsletter and Co‑op‑on‑the‑go booth;
• Identify and integrate co‑op student success stories and testimonials into communication and marketing collaterals (i.e., websites, social media posts, publications, presentations, etc.);
• Provide regular report on student retention trends, identify at‑risk populations to help measure the effectiveness of the retention initiatives;
• Stay current and proficient with various technology platforms such as DB Brock, Sakai, CareerZone and Office 365 suits (i.e., Teams, Planner, Word, Excel, PowerPoint, etc.);
• and Manage content creation and update to Co‑op website and marketing collaterals focusing on students engagement.

This position may be required to work occasional evenings and weekends for events or operational needs.

Key Skills and Experience:

• An undergraduate degree in a relevant discipline, such as Psychology, Communication, or Education;
• Completion of Mental Health and First Aid training;
• Experience with co‑op programs and/or academic advising or student affairs ;
• Knowledge of the Brock University co‑op experience and understanding of the course calendar, course offerings, program requirements, prerequisites, and course sequencing for co‑op programs;
• Knowledge of applicable University rules and regulations, and departmental policies (i.e. University Academic Accommodations for Students with Accessibility needs Policy);
• Proficiency with computers including MS Office Word, Excel, Outlook, Powerpoint databases, web applications, BrockDB, and social media platforms/content creation tools (i.e. Instagram, Linkedin, Canva, etc.);
• Patience, empathy, compassion, and understanding with the ability to communicate sensitive information or feedback tactfully and diplomatically;
• Excellent customer service orientation with the ability to build credibility quickly and m