24/7 Security Shift Lead — Site Operations

SmartRecruiters, Inc.; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

Mattel is seeking a Security Shift Supervisor to oversee a 24/7 operation, leading Security Officers and coordinating daily shift activities. The role ensures compliance with post orders, SOPs, and security best practices while maintaining a safe, professional environment for staff and visitors.

The position requires shift flexibility, strong team leadership, and experience with CCTV, access control, and incident reporting.

Qualifications

• High school diploma or GED required.
• At least one year of security-related experience preferred.
• Prior experience leading, coaching, or supervising personnel preferred.
• Valid driver’s license required.
• Valid security license or guard card where required by applicable law or regulation.
• First Aid, CPR, and Blood-borne Pathogens certification, or ability to obtain through company training.
• Demonstrated ability to write clear incident reports and procedures.
• Working knowledge of CCTV, access control, alarm monitoring, and other security programs.

Responsibilities

• Lead on-shift security operations and coordinate post assignments.
• Conduct shift briefings and ensure information is communicated between shifts.
• Train, coach, and direct Security Officers; support performance evaluations.
• Support scheduling, payroll, and timekeeping administration for the team.
• Respond to alarms and incidents; coordinate with security manager and emergency services.
• Maintain compliance with policies, procedures, training, and regulatory obligations.

Job description

Mattel is seeking a Security Shift Supervisor to oversee a 24/7 operation, leading Security Officers and coordinating daily shift activities. The role ensures compliance with post orders, SOPs, and security best practices while maintaining a safe, professional environment for staff and visitors.

The position requires shift flexibility, strong team leadership, and experience with CCTV, access control, and incident reporting.