#2026-OSM37-Outreach Support Mentor

Life's Journey Inc; Winnipeg; On-site; CAD 40,000 - 46,000; Full time

Job summary

Life's Journey Inc. in Winnipeg, MB seeks an Outreach Support Mentor to provide direct support to program participants and assist with planning and documentation.

The role collaborates with the Outreach and Spectrum Connections teams, adheres to policies, and supports community engagement; a valid driver's license and reliable vehicle are required.

Qualifications

• Previous Outreach experience required.
• Two years’ experience in a related role and supporting individuals with disabilities.
• Satisfactory Child and Adult Abuse Registry check and Criminal Record Check (vulnerable sector).
• Certification of First Aid Level 1 – Emergency.
• Reliable vehicle and a valid Driver’s License.
• Ability to attend work regularly as scheduled or requested.

Responsibilities

• Provide direct support to participants of the Outreach or Spectrum Connections program.
• Collaborate with the Outreach Team and other staff to plan, monitor and communicate activities.
• Ensure program documentation and compliance with agency policies.
• Foster positive interactions with collaterals involved with participants.

Skills

Outreach experience

Communication skills

Cultural knowledge

Reliable vehicle

Job description

JOB POSTING #2026-OSM37 –OUTREACH SUPPORT MENTOR - Full time, Permanent

Posted: September 25, 2026

Status: FullTime, Permanent

Closing date: October 2, 2026

Wage: $20.29-$23.38 per hour (Based on qualifications)

Hours Worked: Tuesday - Saturday: 11: 30am - 7:00pm (Hours subject to change due to programming needs)

Location: Winnipeg, MB

Knowledge of the Indigenous culture, ways, and traditions would be an asset

OVERALL RESPONSIBILITY

The Outreach Support Mentor is responsible for providing direct support to the participants of the Outreach or Spectrum Connections program ensuring all program requirements are consistently being met. The Outreach Support Mentor will work alongside the Drop in Coordinator. This includes participating in the ongoing planning, monitoring, and communication of activities of the program participants that are in relation to each participant’s program planning documents. The Outreach Support Mentor is expected to follow the Personnel Policies, including Workplace Health and Safety Policies, the Operational Practices and the goals of Life’s Journey Inc. in completing their duties. The Outreach Support Mentor is also responsible for limited program administration.

This position works collaboratively with other members of the Outreach Team or Spectrum Connections Team including other Outreach Support Mentors, Case Workers, Clinical Case Managers, Assistant Coordinator, Outreach Coordinator and Program Manager. In addition to the Outreach Team or Spectrum Connections Team, the Outreach Support Mentor is also responsible to ensure positive interactions with collaterals associated with the participants being supported.

Skills & Competencies

This role requires an individual that is able to support the program and team with:

• High work standards: work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management.
• Personal management skills: accountability, self-management, stress tolerance, adaptability/flexibility, creativity, initiative, working in teams or independently, problem solving.
• Personal development skills: ability, openness, willingness to learn, receives feedback and seeks collaborative opportunities.
• Professional skills: interpersonal and communication skills, influencing, collaboration and the ability to establish effective relationships/trust with others, within professional boundaries.
• Mentoring skills: coaching, patience, influencing and modeling professional behavior.

REPORTING RELATIONSHIP

PROGRAM MANAGER

QUALIFICATIONS & EXPERIENCE

• Previous Outreach experience Required
• Optimally, two years’ experience in a related role and supporting individuals with disabilities.
• Experience in an outreach setting.
• Satisfactory Child and Adult Abuse Registry check, satisfactory Criminal Record Check (vulnerable sector search) and a satisfactory Drivers’ abstract and License.
• Certification of First Aid Level 1 – Emergency.
• Reliable vehicle
• Possess a 5F Driver’s License
• The ability to attend work regularly as scheduled or requested.
• Demonstrated language, writing, comprehension skills.
• Demonstrate cultural knowledge competence and participate in agency training for development.
• A safe and reliable vehicle and proof of appropriate insurance on vehicle.

CORE COMPETENCIES FOR ALL EMPLOYEES

Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making

Life's Journey strives towards a workforce that has fair representation of the community that we serve.