#2026-OSM36-Outreach Support Mentor

Life's Journey Inc; Brandon; On-site; CAD 42,000 - 49,000; Full time

Job summary

Life’s Journey Inc. is seeking an Outreach Support Mentor in Brandon, MB, to provide direct support to participants of the Outreach or Westman Services program.

You will work with the Drop in Coordinator and Clinical team to plan, monitor, and communicate activities aligned with each participant’s program planning documents. This role requires strong communication, cultural knowledge, and the ability to follow agency policies while maintaining professional boundaries.

Qualifications

• Outreach experience required.
• Two years’ experience in a related role and supporting individuals with disabilities preferred.
• Experience in an outreach setting.
• Criminal record checks and vulnerable sector checks required.
• First Aid Level 1 – Emergency certification required.
• Reliable vehicle and a valid driver’s license (5F).
• Ability to attend work regularly as scheduled.
• Demonstrated language, writing and comprehension skills.
• Cultural knowledge competence and agency training participation.

Responsibilities

• Provide direct support to Outreach/Westman Services program participants.
• Collaborate with the Drop in Coordinator and Clinical team.
• Assist in planning, monitoring, and communicating program activities and participant plans.
• Follow Life’s Journey Inc. policies, WHS, and operational practices.
• Handle limited program administration and liaise with collaterals.

Skills

Outreach exp

Communication

Interpersonal skills

Collaboration

Problem solving

Education

First Aid Level 1

Valid driver’s license

Reliable vehicle

Job description

JOBPOSTING #2026-OSM36– OUTREACH SUPPORT MENTOR - Full Time permanent

Agency:Life’s Journey Inc.

Posted:September 25 ,2026

Program:Westman Services

Closing Date: October9, 2026

Status:Full Time Permanent

Wage:$20.29-$23.38 per hour (Basedon qualifications)

HoursWorked: Monday-Friday: 9:00am-4:30pm

Location:Brandon,MB

"Knowledge of the Indigenous culture, ways, and traditions would be an asset”

OVERALL RESPONSIBILITY

TheOutreach Support Mentor is responsible for providing direct support to theparticipants of the Outreach or Westman Services program ensuring allprogram requirements are consistently being met. The Outreach Support Mentorwill work alongside the Drop in Coordinator and Clinical team. This includes participating in theongoing planning, monitoring, and communication of activities of the programparticipants that are in relation to each participant’s program planningdocuments. The Outreach Support Mentor is expected to follow the PersonnelPolicies, including Workplace Health and Safety Policies, the OperationalPractices and the goals of Life’s Journey Inc. in completing their duties. TheOutreach Support Mentor is also responsible for limited program administration.

Thisposition works collaboratively with other members of the Outreach Team including other Outreach Support Mentors, CaseWorkers, Clinical Case Managers, Assistant Coordinator, Outreach Coordinatorand Program Manager. In addition to the Outreach Team, the Outreach Support Mentor is also responsible to ensure positiveinteractions with collaterals associated with the participants being supported.

Thisrole requires an individual that is able to support the program and team with:

• High work standards: work ethic, task completion, consistency, follow up,accuracy/attention to detail, time management.
• Personal management skills: accountability, self-management, stress tolerance,adaptability/flexibility, creativity, initiative, working in teams orindependently, problem solving.
• Personal development skills: ability, openness, willingness to learn, receivesfeedback and seeks collaborative opportunities.
• Professional skills: interpersonal and communication skills, influencing,collaboration and the ability to establish effective relationships/trust withothers, within professional boundaries.
• Mentoring skills: coaching, patience, influencing and modeling professionalbehavior.

REPORTING RELATIONSHIP: PROGRAM MANAGER

QUALIFICATIONS & EXPERIENCE

• Previous Outreach experience Required
• Optimally, two years’ experience in a related role and supporting individualswith disabilities.
• Experience in an outreach setting.
• Satisfactory Child and Adult Abuse Registry check, satisfactory Criminal RecordCheck (vulnerable sector search) and a satisfactory Drivers’ abstract andLicense.
• Certification of First Aid Level 1 – Emergency.
• Reliable vehicle
• Possess a 5F Driver’s License
• Theability to attend work regularly as scheduled or requested.
• Demonstrated language, writing, comprehension skills.
• Demonstrate cultural knowledge competence and participate in agency trainingfor development.
• Asafe and reliable vehicle and proof of appropriate insurance on vehicle.

CORE COMPETENCIES FOR ALL EMPLOYEES

Respect,Collaboration, Integrity, Effective Communication, Patience and Perseverance,Reasoning and Decision Making

Life’s Journey strives towards a workforce thathas fair representation of the community that we serve.