11725

Maarut; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

Maarut is seeking a Senior Business Analyst for a multi-year claims automation program in Montreal. You will operate autonomously in an agile, matrixed environment, structured to articulate complex business needs, document impacts, and drive backlog refinement without owning decisions.

Prior experience in individual insurance and claims is highly valued. The role emphasizes delivering just enough analysis to support frequent, incremental delivery, while ensuring clear acceptance criteria and

Qualifications

• Formal Senior BA role with documented deliverables.
• Ability to understand complex business needs and structure analysis.
• Produce just enough analysis to support frequent incremental delivery.
• Analyze and document requirements, features, business rules, and acceptance criteria.
• Identify impacts on processes and stakeholders.
• Contribute to backlog refinement with the PO and PM at both levels (features and stories).
• Work autonomously in agile, product, matrixed, and ambiguous environments.
• Experience on large-scale multi-team programs or projects.
• Assist in test scenarios and UAT.
• Preferred:Insurance domain knowledge (individual insurance, life, health, disability, annuities).
• Ability to learn domain quickly and build credibility with stakeholders.
• Assets: claims knowledge in individual insurance (disability, death, critical illness).

Responsibilities

• Structure and clarify complex business needs within a multi-year program.
• Explain documentation with impacts and rationale behind business rules.
• Escalate blockers promptly to enable progress.
• Contribute to backlog refinement with PO and PM at both feature and story levels.
• Assist in creating test scenarios and supporting UAT.

Skills

Senior BA

Agile

Backlog refinement

Requirements analysis

UAT

Multi-team programs

Stakeholder engagement

Job description

Senior Business Analyst, Claims Automation

• Assigned Recruiter(s) Madhumitha Mulakaluri
• Job Opening ID 11725
• City Montreal
• Country Canada
• Number of Positions 1
• Work Experience 10+ Years

Job Description

Mandate Overview:

• The client is seeking a senior business analyst capable ofoperating autonomously within a multi-year program of approximately $12M over 3years in individual insurance, already underway. The environment is agile,matrixed, multi-team, and evolving: stakeholders are not always identified, andthe individual must progressively structure a complex need without being toldhow to proceed.
  
• The client's top requirement is business understanding: theindividual must be able to explain what they document (impacts by businessarea, rationale behind a business rule), challenge the responses receivedrather than simply recording them, and escalate as soon as an issue blockstheir progress.
  
• The role is distinct from the PO, who retains scopedecisions at the story level, and the PM, who retains them at the featurelevel: the BA contributes to the backlog at both levels without owning thedecisions. A background in individual insurance (life, health, disability,annuities) accelerates onboarding, and knowledge of claims remains an asset,fully met in individual insurance (disability, death, critical illness) andpartially met in property and casualty insurance.
  
• The manager herself comes from a business analysisbackground and evaluates analytical depth during interviews: each candidatemust be able to demonstrate at least one initiative carried through tocompletion.
  
• Ideal candidate: a senior business analyst with formal BAmandates, including at least one multi-team program in an agile environment,capable of describing a recent initiative in detail: impacts identified,questions asked to determine those impacts, issues escalated, and deliverablescompleted through approval. Experience in individual insurance or claimsaccelerates onboarding but is not a disqualifying factor.
  

Requirements

Required:

• Formal Senior BA role, with documented BA deliverables
  
• Quickly understand a complex business need, structure it,and progressively deepen the analysis
  
• Produce just enough analysis, at the right time, to supportfrequent and incremental delivery
  
• Analyze and document requirements, features, business rules,and acceptance criteria
  
• Identify impacts on business processes and stakeholders
  
• Contribute to backlog refinement with the PO and PM, at bothlevels (features and stories)
  
• Ability to work autonomously in agile, product, matrixed,and ambiguous environments
  
• Experience on large-scale multi-team programs or projects
  
• Contribute to test scenarios and UAT
  

Preferred:

• Industry background in individual or personal insurance(life, health, disability, annuities)
  
• Ability to quickly learn a domain and build credibility withstakeholders
  

Asset:

• Knowledge of claims, ideally in individual insurance(disability, death, critical illness)
  
• Profilewhose insurance experience is limited to property and casualty insurance (auto,home), without exposure to individual or life insurance.
  
• Profilewith years since a first IT role, where the initial years were in businesssupport, coordination, or functional expert roles, without formally documentedBA assignments.
  
• Profilewhose analysis experience has been performed as a PO or PM, withoutfull-fledged business analyst assignments.
  
• Profilelimited to targeted projects (migration, isolated implementation), withoutexposure to a large multi-team program.
  
• Profilewithout documented practice in writing user stories and managing a backlog inan agile context (features, stories, acceptance criteria).
  
• Profilewhose analysis is limited to gathering and recording information (templates,reports), without demonstrated responsibility for impact analysis.
  
• Profileshowing BA deliverables without an example of a project carried through tocompletion or approval.