1.0 FTE Health Case Manager (External)

North End Community Health Centre; Halifax; On-site; CAD 55,000 - 70,000; Full time

Job summary

The North End Community Health Centre is seeking a Health Case Manager to strengthen the Enhanced Clinical Team within its supported housing programs.

You will work with the Nurse and MSW to support tenants, focusing on relationship-based care, harm reduction, and social determinants of health.

This role emphasizes community-based service delivery, with regular hours Monday to Friday and occasional evenings or weekends.

Qualifications

• Completion of degree or certificate in health, social services, or relevant field.
• Minimum of 2-year successful track record in a demanding client-facing role encountering populations facing barriers to accessing health care (African Nova Scotian, Indigenous, 2STGD++)
• Experience in a health care setting, system navigation and/or non-profit/community setting preferred.
• An equivalent combination of education and work experience may be considered.
• Driver’s license with 2 years clean driving abstract and Access to own reliable vehicle required.

Responsibilities

• Deliver relationship-based care to tenants across the care plans.
• Collaborate with Nurse, MSW and interdisciplinary team.
• Support access to primary health care and navigation for tenants.
• Provide service within a harm reduction and social determinants of health framework.

Skills

Client care

Care navigation

Team collaboration

Harm reduction

Education

Health degree

Job description

Position Summary:

The Health Case Manager is an essential role within the Enhanced Clinical Team (ECT) at NECHC’s supported housing department. The Health Case Manager works collaboratively with the Nurse, the MSW and other members of the interdisciplinary team within the Overlook and other Supported Housing programs (namely Housing First) to assist tenants with various goals of their individualized care plans. The Health Case Manager is expected to deliver relationship-based care to the community, being attentive to clients’ needs and changing trends to:

• Increase access to effective and equitable primary health care to tenants across the life span.
• Create a collaborative environment in which information, knowledge, and resources are shared among community members, service providers, health care providers and other identified supports.

The position provides support primarily Monday to Friday from 9 to 5, although some flexibility may be required for evening and weekend clinics. This position is embedded within the Overlook team but also may provide service to tenants in community, specifically at the Clinic (2131 Gottingen Street).

This role does not provide direct health care but supports the tenant and the health care providers to ensure treatment plans are reflective of the person being cared for. This is done within a harm reduction and social determinants of health framework

Education and Experience:

• Completion of degree or certificate in health, social services, or relevant field.
• Minimum of 2-year successful track record in a demanding client-facing role encountering populations facing barriers to accessing health care (African Nova Scotian, Indigenous, 2STGD++)
• Experience in a health care setting, system navigation and/or non-profit/community setting preferred.
• An equivalent combination of education and work experience may be considered.
• Driver’s license with 2 years clean driving abstract and Access to own reliable vehicle required.