Case Worker

Vancouver Island Health Authority; Victoria; On-site; CAD 62,000 - 77,000; Full time

Job summary

Island Health is seeking a casual Case Worker to deliver primary therapeutic and case management services across hospital, residential, and community settings. The role requires collaboration with a multidisciplinary team and adherence to individualized care plans.

Travel between sites may be necessary, with potential use of a personal vehicle. Applicants should hold a bachelor’s degree in a mental health field and be eligible for professional licensing, including a BC driver’s license.

Qualifications

• Requires a bachelor’s degree in a mental health-related discipline and licensing/registration eligibility, plus two years of related experience.
• Travel between sites may be required and transportation arrangements may involve a personal vehicle.
• Valid BC Driver's License is required.

Responsibilities

• Provide primary therapeutic and mental health support services.
• Perform case management for assigned clients in hospital, residential, or community settings.
• Collaborate with multidisciplinary clinical team and family to implement care plans.
• Travel may be required to meet service delivery needs.

Skills

Biopsychosocial care

Outreach case management

Multidisciplinary teamwork

Communication (written)

Time management

Client advocacy

Education

Baccalaureate degree in mental health

Licensing eligibility in a mental health profession

Valid BC Class 5 Driver's License

Job description

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

0800-1600, as required

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$44.85 - $56.02

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Oct. 5 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the administrative direction of the Coordinator, and a part of the therapeutic team under the Clinical Director, the Case Worker is responsible for providing primary therapeutic, case management and mental health support services for assigned clients, whether they are in hospital, residential or other community settings. Such services are provided where and as required, in accordance with care plans agreed to by the multidisciplinary clinical team, the individual and family.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS:

Education, Training And Experience

Requires baccalaureate degree in a mental health-related discipline, and eligibility for licensing or registration in a professional association related to mental health care, plus two years of recent related experience, or an equivalent combination of education, training and experience. Valid Class 5 BC Driver's License.

Skills And Abilities

• Clinical understanding of affective disorders, schizophrenia and other serious psychiatric disorders and their treatment, using a comprehensive biopsychosocial model of care.
• Ability to work in an outreach case management modality.
• Ability to work effectively as part of a multi-disciplinary team.
• Ability to deal effectively with a wide range of community and facility contacts, including patients/clients, families, Island Health Staff, physicians, psychiatrists, community and public agencies.
• Ability to organize work effectively, establish and carry out priorities to meet critical deadlines.
• Ability to communicate effectively, both verbally and in writing.