Must Have:
Knowledge of network infrastructure: cabling and troubleshooting and LAN/WAN standards and communication protocols (TCP/IP, SIP, among others);
Identification and resolution of problems quickly;
User assistance with technical issues
• Troubleshooting of network incidents
• Support in the implementation of new technologies;
• Acting in the implementation of new network technologies
• Proven knowledge in networking
• Coordination of suppliers, defining roles and responsibilities;
• Work with technology vendors to help create definitions of responsibility
• Knowledge in RACI, Scrum, Agile methodologies
• Interpersonal skills, analytical profile and good logical reasoning;
• Must be highly organized, detail oriented, and able to work with little supervision and under pressure;
• Dynamism, engagement in initiatives related to activities.
Knowledge:
• Knowledge of network infrastructure: cabling and troubleshooting and LAN/WAN standards and communication protocols TCP/IP, SIP, among others.
• Experience with troubleshooting and incident diagnosis of computer systems and/or networks;
• Experience with Microsoft Microsoft 365 Fundamentals, Teams Rooms Administrator and Zoom Rooms Implementation & Integrator, Admin Center, Microsoft Administration Center;
• Knowledge of video collaboration solutions and infrastructure (Zoom, Poly, Microsoft, etc);
• Data network certifications (Cisco) and Microsoft solutions;
• Experience in videoconferencing environments.
• Ability to train others;
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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