We’re hiring networking and telecommunications talent in Brazil!

Experis Brasil; São Paulo; Presencial; BRL 40 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Pharmaceutical assistance

Online medical consultations

Life insurance

Meal allowance

Biweekly salary advances

Gympass

Wellness benefits

Educational assistance

Childcare assistance

Birthday off

Discounts on training

Discounts on language courses

Discounts on MBA programs

Discounts on entertainment

Resumo da oferta

Experis Brasil is seeking an N1 Network Support Analyst to act as the first point of contact for network incidents and service requests in a 24/7 environment. You will perform initial diagnostics, connectivity tests, and follow up tickets to ensure continuous service.

The role requires a Bachelor's in a related engineering field, 2 years of experience in technical support or NOC monitoring, and English proficiency (B2). The schedule includes rotating shifts and a comprehensive benefits package.

Qualificações

• Bachelor’s degree in Telecommunications Engineering, Systems Engineering, Electronics, or a related field.
• 2 years of experience in technical support, telecommunications, or NOC monitoring.
• Knowledge of TCP/IP, VLANs, NAT, DHCP, and SD-WAN.
• Experience troubleshooting last-mile network technologies, including fiber optics, radio links, and satellite connections.
• Experience with network monitoring tools, ticketing systems, and commands such as ping and traceroute.
• Knowledge of Cisco, Fortinet, or Juniper technologies is a plus.
• B2 English proficiency is mandatory.

Responsabilidades

• Act as the first point of contact for network incidents and service requests.
• Perform initial diagnostics, connectivity tests, and ticket follow-ups to ensure service continuity.

Conhecimentos

TCP/IP

VLANs

NAT

DHCP

SD-WAN

English B2

Network monitoring

Troubleshooting

Cisco/Fortinet/Juniper

Formação académica

Bachelor’s degree in Telecommunications Engineering

Bachelor’s degree in Systems Engineering

Bachelor’s degree in Electronics

Related field

Ferramentas

Network monitoring tools

Ticketing systems

Ping

Traceroute

Descrição da oferta de emprego

Do you have experience in technical support, network monitoring, and troubleshooting connectivity issues? This opportunity could be for you!

Job Title: N1 Network Support Analyst | Bilingual NOC

What will your mission be?

Act as the first point of contact for network incidents and service requests, performing initial diagnostics, connectivity tests, and ticket follow-ups to ensure service continuity.

What are we looking for?

• Bachelor’s degree in Telecommunications Engineering, Systems Engineering, Electronics, or a related field.


• 2 years of experience in technical support, telecommunications, or NOC monitoring.


• Knowledge of TCP/IP, VLANs, NAT, DHCP, and SD-WAN.


• Experience troubleshooting last-mile network technologies, including fiber optics, radio links, and satellite connections.


• Experience with network monitoring tools, ticketing systems, and commands such as ping and traceroute.


• Knowledge of Cisco, Fortinet, or Juniper technologies is a plus.


• B2 English proficiency is mandatory.

Schedule:

Rotating shifts in a 24/7 operational environment.

Benefits for you and your family!

• Medical, dental, and pharmaceutical assistance.


• Online medical consultations and life insurance.


• Meal allowance and biweekly salary advances.


• Gympass and wellness benefits.


• Educational and childcare assistance.


• Birthday day off.


• Partnerships offering discounts on training, language courses, MBA programs, and entertainment.

Are you passionate about networking and technology?

This is your opportunity to apply your expertise, take on new challenges, and continue growing professionally!