Villa General Manager - Brazil (Jericoacoara)

Utopia Design; Brasil; Presencial; BRL 150 000 - 250 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

International project experience

Opportunities for career growth

Work with a diverse global team

Resumo da oferta

Utopia Design is seeking a General Manager for a luxury villa in Jericoacoara, Brazil. The role involves overseeing daily operations, maintaining high standards, and coordinating staff and services. Applicants should have over 3 years of experience in luxury hospitality, strong budgeting, and vendor management skills, and be fluent in Portuguese and English.

Join our international team and contribute to the development of a world-leading hospitality brand.

Qualificações

• 3+ years of experience in luxury hospitality or as an Estate Manager.
• Strong technical understanding of property maintenance and facility operations.
• High service orientation and professionalism.

Responsabilidades

• Coordinate all maintenance and service activities for the villa.
• Manage seasonal operational plans and vendor contracts.
• Ensure compliance with local regulations and safety requirements.

Conhecimentos

Property maintenance expertise

Budget management

Vendor management

Bilingual communication (Portuguese, English)

Problem-solving under pressure

Descrição da oferta de emprego

About The Company

Utopia is an ultra-luxury hospitality and lifestyle brand creating a global ecosystem of properties and experiences. We develop private villa retreats in beautiful locations around the world, each with high-end service. Utopia also offers a wider ecosystem of leisure experiences and services available both to those staying on property and to external visitors. Utopia designs and builds its properties in-house. Our team works across the full journey: from concept and architecture to construction, interiors, landscape, guest experience, and long-term operation. For architects and designers, this means working on properties from the ground up, with the ability to influence how each place is planned, built, and experienced. For hospitality professionals, it means joining a brand where service is personal, attentive, and built around each guest’s stay. We’re a young, ambitious team with high standards and a hands‑on approach. We value strong ideas, practical thinking, attention to detail, and people who are ready to take responsibility for their part of the work. If you’re interested in architecture, design, hospitality, or guest experience, we invite you to grow with Utopia.

About The Role

We are looking for a highly organized and service-minded General Manager to oversee the operation of a luxury villa in Jericoacoara, Brazil. In this role, you will be responsible for ensuring the residence is maintained to impeccable standards year-round, coordinating all vendors and staff, and delivering a seamless guest experience. You will collaborate closely with the guests, property owners, the family office, and trusted service providers to manage budgets, oversee maintenance schedules, and guarantee that every detail – from security and compliance to hospitality and presentation – reflects the highest level of quality.

Responsibilities

• Oversee and coordinate all maintenance and service activities to ensure the property remains in pristine condition year-round.
• Build and manage seasonal operational plans for periods of guest use.
• Develop and control the annual budget, ensuring accurate tracking of expenses, vendor contracts, and service quality.
• Lead and supervise external vendors and seasonal staff (cleaning, gardening, pool, catering, security) to guarantee consistent high standards.
• Support guest stays by preparing the property before arrival, ensuring smooth day-to-day operations, and responding to any urgent needs.
• Ensure compliance with all local regulations, permits, and safety requirements.
• Provide regular reporting to ownership and proactively suggest improvements to enhance efficiency, cost-effectiveness, and guest experience.

Requirements

• Proven experience as a General Manager, Estate Manager, or in senior operations roles within luxury hospitality, property, or private residences (+3 years).
• Strong technical understanding of property maintenance, vendor management, and facility operations.
• Excellent organizational and budgeting skills, with the ability to manage multi-vendor contracts and seasonal workflows.
• High service orientation with a discreet, professional, and guest-focused mindset.
• Strong communication skills in Portuguese and English (Spanish is a plus).
• Ability to work independently, solve problems under pressure, and anticipate owner and guest needs.
• Familiarity with local compliance requirements, safety regulations, and contractor oversight.

We Offer

• Work on international luxury hospitality projects.
• A truly global team (30+ nationalities).
• Growth opportunities within the company as we scale.
• The chance to help build a luxury hospitality brand aiming to become #1 worldwide.