Technical Support Engineer

Sungrow; São Paulo; On-site; BRL 180,000 - 260,000; Full time

Job summary

Sungrow is seeking a technically skilled engineer to engage with South American clients, develop complete hydrogen project proposals, and support local sales teams. You will participate in meetings, site visits, and technical seminars, using CAD to draft process diagrams and equipment layouts, while coordinating with chemical, electrical, and energy storage teams.

The role requires strong language abilities (English plus Spanish or Portuguese), travel across South America, and a proactive,

Qualifications

• Requires bachelor’s degree or higher in Chemical Engineering, Power Engineering, Power Electronics, or related field.
• Proven ability to develop complete pre-sales technical proposals and handle client Q&A.
• Strong cross-functional coordination and documentation skills.

Responsibilities

• Engage with clients in South America to understand hydrogen project requirements and develop technical proposals.
• Support local sales teams to acquire new customers and maintain accounts; drive project execution.
• Participate in client meetings, site surveys, and technical seminars; communicate in English and Spanish/Portuguese.

Skills

English proficiency

Spanish or Portuguese

CAD proficiency

Pre-sales proposals

Cross-functional coordination

Travel readiness

Education

Chemical Eng / Power Eng

Tools

AutoCAD

Job description

The role involves engaging with clients in South America to understand their hydrogen project requirements, developing technical proposals, and supporting local sales teams in market development and customer maintenance.

Responsibilities

• Client Technical Engagement


• Independently engage with clients in South America to understand hydrogen project requirements, develop complete technical proposals, and provide technical clarifications.


• Participate in technical meetings, client visits, and site surveys, communicating in English and Spanish/Portuguese.


• Technical Drawing & Documentation Integration


• Use CAD independently to produce preliminary engineering drawings (e.g., process flow diagrams, equipment layouts) for hydrogen production systems.


• Coordinate cross-functionally (e.g., chemical, electrical, energy storage teams) to integrate technical documents efficiently.


• Support local South American sales teams to acquire new customers and maintain existing accounts, driving project execution.


• Proactively gather competitive intelligence (products, pricing, strategies) in the South American market and generate analytical reports with actionable insights.


• Marketing Event Support


• Work with South American sales to participate in industry forums, exhibitions, and technical seminars, promoting company products and technologies in local languages.


• Support customer visits and technical presentations when required.


• Demonstrate strong self-learning ability to stay current on hydrogen production technology and local energy policies in South America.


• Think independently and drive tasks forward without waiting for passive assignments.

Qualifications

• Bachelor's degree or higher in Chemical Engineering, Power Engineering, Power Electronics, or a related field.


• 3+ years of experience in the hydrogen production industry preferred (e.g., water electrolysis, hydrogen storage/transportation, refueling stations, synthetic ammonia/methanol).

Required Skills

• Language Skills


• English – working proficiency, capable of technical communication and documentation.


• Spanish or Portuguese – at least one of the two, with the ability to communicate directly with local clients on technical and commercial matters.


• Technical Skills


• Proven ability to develop complete pre-sales technical proposals and handle client technical Q&A.


• Proficient in CAD (AutoCAD or similar), able to produce process flow diagrams and equipment layout drawings independently.


• Strong documentation integration and cross-functional coordination skills.


• Market & Soft Skills


• Market insight – able to actively collect and analyze competitor information.


• Self-starter – work independently and drive execution.


• Willingness to travel frequently within South America and work in cross-cultural environments.

Pay range and compensation package

Competitive salary based on experience and qualifications.

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.