Technical Program Manager

Coinscapture; Brasil; Remote; BRL 350,000 - 480,000; Full time

Job summary

Monks Technology Services, part of Media, seeks a Senior Technical Program Manager to bridge strategy and execution for three cross-functional software teams. You will optimize delivery, align engineering with product priorities, and manage governance across Scrum/Kanban ecosystems.

You will own Jira/Confluence dashboards, track dependencies, drive Agile ceremonies, and ensure SOC 2 Type I/II controls. This fully remote role from Brazil offers a chance to influence multi-team programs in a

Qualifications

• Experience leading multiple software teams.
• Strong Agile and Scrum/Kanban practices.
• Excellent stakeholder communication.

Responsibilities

• Manage execution lifecycle for three cross-functional software development teams.
• Align engineering deliverables with product requirements, priorities, and roadmaps.
• Identify, track, and mitigate cross-team risks, blockers, and dependencies.
• Schedule and facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, backlog grooming, and demos.
• Use delivery metrics to improve team velocity, quality, and predictability.
• Own JIRA board configuration, workflows, automation, reporting, and data hygiene.
• Develop standardized dashboards, burndown charts, velocity reports, and WIP tracking.
• Lead triage of incoming bugs and feature requests, timely evaluation and routing.
• Partner with Product Managers to prioritize and maintain actionable backlogs.
• Translate technical progress, risks, and dependencies into clear stakeholder updates.
• Serve as primary point of contact for project health, resource allocation, and delivery timelines.
• Define, document, standardize, and enforce delivery and governance processes across teams.
• Support SOC 2 Type I and Type II compliance through governance documentation.

Skills

Cross-functional leadership

Agile delivery

Stakeholder communication

Risk management

Remote team coordination

Tools

JIRA

Confluence

Job description

Senior Technical Program Manager Location Fully remote from Brazil .Monks Technology Services, part of Media. Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries. About the Role As a Senior Technical Program Manager, you’ll serve as the connective tissue between strategy and execution for three cross-functional software development teams. You’ll optimize delivery processes, align engineering output with product priorities, and balance high-level roadmaps with detailed execution. Responsibilities • Manage the execution lifecycle for three cross-functional software development teams • Align engineering deliverables with product requirements, priorities, and roadmaps • Identify, track, and mitigate cross-team risks, blockers, and dependencies • Schedule and facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, backlog grooming, and demos • Use retrospectives and delivery metrics to improve team velocity, quality, and predictability • Own JIRA board configuration, workflows, automation, reporting, and data hygiene • Develop standardized dashboards, burndown charts, velocity reports, and work-in-progress tracking • Lead the triage of incoming bugs and feature requests, ensuring timely evaluation and routing • Partner with Product Managers to prioritize and maintain actionable, high-value backlogs • Translate technical progress, risks, and dependencies into clear stakeholder updates • Serve as the primary point of contact for project health, resource allocation, and delivery timelines • Define, document, standardize, and enforce delivery and governance processes across teams • Support SOC 2 Type I and Type II compliance through effective process controls and governance documentation • Other duties as assigned About You Qualifications & Skills • Demonstrated experience overseeing multiple software engineering teams simultaneously • Strong understanding of the software development life cycle and the technical fluency to engage effectively with engineers • Advanced expertise in JIRA and Confluence, including custom workflows, JQL, automation, dashboards, and reporting • Deep experience applying and standardizing Scrum, Kanban, or Scrumban practices across multiple teams • Proven experience with SOC 2 Type I and Type II compliance and governance documentation • Ability to distinguish technical challenges from process-related blockers • Demonstrated ability to define, document, implement, and enforce scalable processes • Exceptional organizational, prioritization, risk-management, and communication skills • Strong social intelligence and the ability to build consensus among diverse stakeholders without direct authority