Technical II, IT Operations (Windows Server,Powershell,SCCM and BigFix)

Concentrix - CA; São Paulo; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Technical Support II in IT Operations, where you'll play a crucial role in delivering advanced system support and managing cutting-edge technology. This position involves hands-on work with Windows Server, PowerShell, and BigFix, ensuring the seamless operation of IT infrastructure. Collaborate with industry experts and contribute to innovative solutions that enhance security and efficiency. With a focus on exceptional service and a commitment to professional growth, this role offers an exciting opportunity to thrive in a dynamic environment. If you are passionate about technology and eager to make a difference, this is the perfect chance for you.

Qualificações

• 2-4 years relevant experience in IT operations.
• Knowledge of Windows & Mac OS network configuration.

Responsabilidades

• Support project implementation and manage end-point security applications.
• Utilize BigFix for system management and develop automation scripts.

Conhecimentos

Windows Server

PowerShell

SCCM

BigFix

PC maintenance

Active Directory

Intermediate English proficiency

Formação académica

Bachelor's Degree in a related field

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Technical II, IT Operations (Windows Server, PowerShell, SCCM, and BigFix)

Job Title: Technical II, IT Operations (Windows Server, PowerShell, SCCM, and BigFix)

Job Description:

We're Concentrix, the intelligent transformation partner. Solution-focused, tech-powered, intelligence-fueled. As a global technology and services leader, we power the world’s best brands today and into the future. Our unique data, insights, industry expertise, and advanced technology solutions make us the partner of choice for intelligent transformation, simplifying interactions and transactions worldwide. We offer exciting careers in over 70 countries, attracting top talent.

Within our Information Technology and Global Security team, you'll deliver cutting-edge technology infrastructure, software solutions, and global security for our staff and clients. You will collaborate with industry experts to design, implement, and strategize IT, security, application development, and innovation in today’s hyperconnected environment. Join our core technology team that shapes the future of integrated services.

Our dedicated professionals strive to ensure every relationship is exceptional. We are proud recipients of awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture.” We embrace diversity, curiosity, and a willingness to learn. Your natural talent to assist others and go beyond expectations will resonate with our culture.

Join us on this journey toward greater opportunities and brighter futures.

Position Overview: The Technical Support II, IT Operations role involves daily production tasks and provides advanced system-level support for multi-user operating systems, hardware, and software tools, including installation, configuration, maintenance, and support.

This is an onsite position located in São Paulo.

Responsibilities:

• Support project implementation
• Manage end-point security applications and compliance
• Utilize BigFix for system management
• Develop automation scripts
• Provide remote support
• Perform field support
• Control equipment via SCCM and Active Directory
• Maintain inventory
• Install equipment for new accounts or projects
• Configure equipment
• Resolve incidents according to SLA
• Ensure safety and repair of computer equipment
• Perform maintenance of computer equipment

Candidate Profile:

• Bachelor's Degree in a related field from a recognized university
• Located in São Paulo
• Intermediate English proficiency
• 2-4 years relevant experience
• Ability to meet deadlines
• Knowledge of Windows & Mac OS network configuration
• PC maintenance skills
• Experience managing DNS and Active Directory
• Proficiency in Microsoft Office

#latamcnx

Location: Rua Tagipuru, 906, Barra Funda, São Paulo, Brazil

Language Requirements: English (Intermediate)

Time Type: Full time

Note: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Concentrix is a technology-enabled global business services company specializing in customer engagement and performance improvement for top brands worldwide.