Technical II, IT Operations

Concentrix; São Paulo; Presencial; BRL 30.000 - 70.000; Tempo integral

Resumo da oferta

Uma empresa inovadora está em busca de um profissional técnico para operações de TI, que possua experiência em administração de SCCM e BigFix. Este papel é crucial para garantir a segurança e a conformidade dos dispositivos, além de oferecer suporte sênior na resolução de problemas complexos. O candidato ideal deve ter habilidades avançadas em scripting e um inglês fluente, pois irá colaborar com equipes globais. Junte-se a um ambiente dinâmico onde suas contribuições terão um impacto significativo na eficiência operacional e na melhoria contínua do local de trabalho digital.

Qualificações

• Experiência em administração de SCCM e BigFix.
• Habilidades avançadas em scripting e inglês avançado.

Responsabilidades

• Administração e manutenção do SCCM ou BigFix para distribuição de software.
• Gerenciar a infraestrutura do BigFix para garantir conformidade e segurança.

Conhecimentos

SCCM Administration

BigFix Administration

Windows 10

Windows 11

Windows Server

PowerShell

VBScript

Project Management

Communication Skills

Problem-Solving Skills

Advanced English

Formação académica

Relevant Certifications (e.g., Microsoft Certified)

Ferramentas

IBM BigFix

Active Directory

Endpoint Management Tools

Descrição da oferta de emprego

Job Title: Technical II, IT Operations

Job Description

Requirements and Skills

1. Experience in SCCM and BigFix administration.
2. Extensive knowledge of Windows 10, Windows 11, and Windows Server operating systems.
3. Advanced scripting skills (PowerShell, VBScript, etc.).
4. Experience in project management.
5. Excellent communication and problem-solving skills.
6. Advanced English (Speaking and Writing) - Will actively participate in meetings with global teams.
7. Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator Associate or Windows Server.
8. Experience with other endpoint management tools and security solutions.

Responsibilities

1. Administration and maintenance of Microsoft System Center Configuration Manager (SCCM) or HCL BigFix for software distribution.
2. System updates and security patches.
3. Manage IBM BigFix infrastructure to ensure device compliance and security.
4. Provide senior-level support for troubleshooting and resolving complex issues related to Active Directory, GPOs, Operating systems, and endpoint management tools.
5. Collaborate with IT teams to investigate and resolve critical incidents.
6. Plan and execute operating system deployments, including upgrades and migrations, to ensure seamless system integration and optimal performance.
7. Develop and maintain standardized system images for desktops and laptops.
8. Identify opportunities for process automation and implement scripts to improve operational efficiency.
9. Participate in continuous improvement initiatives to optimize the digital workplace.
10. Ensure all devices comply with company security policies. Implement and monitor security policies through SCCM and BigFix.
11. Create and maintain detailed technical documentation for system procedures and configurations.
12. Train and mentor junior team members on best practices and new technologies.
13. Work closely with other local and global IT teams to plan and implement new clients.
14. Communicate effectively with internal stakeholders to understand requirements and provide appropriate solutions.

Location: BRA SAO PAULO Rua Tagipuru, 906 Barra Funda

Language Requirements:

Time Type: Full time