Technical Architect

131 Salesforce Tecnologia, Ltda.; São Paulo; Presencial; BRL 400 000 - 560 000; Tempo integral

Resumo da oferta

Salesforce is seeking a Senior Technical Architect to lead MuleSoft-based integration programs within its Services team. You will own end-to-end architecture, define API-led topologies, and drive secure, scalable solutions in cloud and hybrid environments for enterprise clients.

You will run technical workshops with C-level stakeholders, guide consultants, and oversee risk and governance across engagements, ensuring delivery excellence and alignment with Salesforce’s AI and data platform

Qualificações

• 5+ years architecting integration solutions with at least 3 years on MuleSoft Anypoint Platform (Mule 4).
• Active MuleSoft Certified Integration Architect - Level 1 (MCIA).
• MCPA Level 1 strongly preferred.
• Proven experience leading at least 2 end-to-end MuleSoft implementations from design through go-live.
• Hands-on with deployment topologies (cloud, RTF), hybrid deployments, and CI/CD pipelines into Anypoint.
• Demonstrable HA, fault tolerance, performance testing and tuning at enterprise scale.
• Confident running technical workshops with C-level and Enterprise Architect audiences.
• Self-sufficient on engagement governance.

Responsabilidades

• Own end-to-end integration architecture for the engagement: system/process/experience layering and security baseline.
• Drive saga/compensation patterns, eventing strategy, idempotency, observability and error envelope across APIs.
• Design API-led topologies serving as execution tools for autonomous AI ecosystems.
• Establish agentic architectural patterns for data grounding and real-time AI decision-making.
• Lead requirements-gathering and design workshops with client stakeholders.
• Produce architectural blueprint documents.
• Coordinate with Enterprise Architecture, Security, DevOps and SRE; secure design sign-off.
• Review and guide consultant artifacts; enforce MuleSoft standards.
• Own technical risk; escalate and drive mitigations.
• Support scope changes and effort re-estimation; lead performance/tests cycles.

Conhecimentos

MuleSoft Anypoint

MCIA Certification

MCPA Level 1

End-to-end Implementations

Deployment Topologies

CI/CD Pipelines

HA & Performance

Technical Workshops

Enterprise Architecture

Ferramentas

Anypoint Platform

CI/CD

Descrição da oferta de emprego

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place!

Agentforce is the future of AI, and you are the future of Salesforce. MuleSoft's Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Architect on our Services team, you will work hands-on with our customers and partners to solve mission-critical business challenges using MuleSoft's Anypoint Platform. You will provide technical guidance on MuleSoft implementation projects, evaluate the customer's technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns. As a subject-matter expert, you will build the next generation of Agentic Architecture, design Mule applications that serve as actionable tools for autonomous AI networks and implement secure multi-agent ecosystems across cloud and hybrid environments.

You will do:

• Own the end-to-end integration architecture for the engagement: System / Process / Experience layering, canonical model, security baseline, NFRs, deployment topology.
• Drive saga / compensation patterns, eventing strategy, idempotency, observability and error envelope across all APIs in scope.
• Design API-led topologies that serve as execution tools for autonomous AI ecosystems (e.g., Salesforce Agentforce or custom orchestrators).
• Establish agentic architectural patterns for high-performance data grounding, and secure data synchronization for real-time AI decision-making.
• Lead requirements-gathering and design workshops with the customer's technical and business stakeholders.
• Produce architectural blueprint documents.
• Coordinate with the customer's Enterprise Architecture, Security, DevOps and SRE functions; secure design sign-off.
• Review and guide consultant-produced code and design artifacts on the engagement; enforce MuleSoft and customer standards.
• Own technical risk on the engagement: identify, elevate to the Engagement Manager, drive mitigations.
• Support the Engagement Manager on scope, change requests, and effort re-estimation when scope shifts.
• Lead performance, HA / DR, and pre-production hardening cycles.

We are looking for:

• 5+ years architecting integration solutions, of which at least 3 years specifically on MuleSoft Anypoint Platform (Mule 4).
• Active MuleSoft Certified Integration Architect - Level 1 (MCIA).
• MCPA Level 1 strongly preferred.
• Proven experience leading at least 2 end-to-end MuleSoft implementations from design through go-live.
• Hands-on experience designing deployment topologies (cloud, RTF), hybrid deployments, and CI/CD pipelines into Anypoint.
• Demonstrable experience with HA, fault tolerance, performance testing and tuning at enterprise scale.
• Confident running technical workshops with C-level and Enterprise Architect audiences.
• Self-sufficient on engagement governance.

Nice to have:

• Deep experience with at least one additional integration / API-management platform (Apigee, IBM, Boomi, TIBCO, Oracle Fusion, Kong) for portfolio context.
• Conceptual or hands-on experience architectural design involving MuleSoft Einstein AI Connector, MuleSoft AI Chain (MAC), MuleSoft Agent Fabric or integrating LLM APIs (OpenAI, Anthropic, Bedrock).
• Industry-vertical exposure (telco, financial services, healthcare, public sector, retail) and familiarity with vertical reference models where applicable.
• Event-driven and streaming architectures (Anypoint MQ, Kafka, Solace).
• MuleSoft Certified Developer Level 1 or 2.
• Experience standing up Anypoint Platform organizations from scratch (Private Spaces, RBAC, IdP federation).
• TOGAF or equivalent EA framework familiarity.
• Familiarity with Salesforce Agentforce configurations and driving external actions via MuleSoft event streams.
• Hands-on experience building generative integration applications with MuleSoft Vibes or Anypoint Code Builder's natural language capabilities.

Business sense: Ability to translate complex technical architectures and MuleSoft topics into clear, high-level business value.

Results-oriented with a strong collaborative mindset, high self-motivation, and a track record of proactive networking.

Working English (spoken, written); additional regional languages where the engagement requires.

Readiness to travel (10-25%) regionally or internationally as required by the engagement.

Experience working in international, cross-functional teams and multicultural environments is a plus.

Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

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