AI Engineer - Forward Deployed Engineer

Salesforce; Buenos Aires; Hybrid; BRL 466,079 - 621,439; Full time

Benefits offered by this job

Access to AI development tools

Mentorship from experienced engineers

Opportunities for travel

Job summary

Salesforce is seeking a Forward Deployed Engineer to design, build, and deploy agentic AI solutions within enterprise environments. You will work closely with Deployment Strategists, engaging in hands-on technical delivery and real-time problem solving.

The role emphasizes the creation of innovative AI solutions that are essential to major enterprises, ensuring that built products are not only functional but impactful. Your background should include significant experience in software engineering and strong skills in programming languages like Python and JavaScript.

Qualifications

• 3+ years of software engineering or technical delivery experience.
• Prior customer-facing technical delivery experience required.
• Hands-on with LLMs and prompt engineering.

Responsibilities

• Develop AI agents and experiences for organizations.
• Design agent intelligence and integration with systems.
• Build and maintain agent performance dashboards.

Skills

Software engineering

AI tech stack

Python

JavaScript/TypeScript

Java

Education

Degree in Computer Science or related field

Tools

Salesforce Data 360

Snowflake

Databricks

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About The Role: Salesforce is hiring Forward Deployed Engineers—experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder—a customer‑facing advisor who shapes AI strategy and drives adoption) to co‑build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full‑stack deployment—shipping solutions customers depend on.

The Builder Experience

• AI‑Powered Development: Ship real customer solutions, supported by best‑in‑class AI tools—Cursor, Claude, and Salesforce coding products like Vibes—embedded into your day‑to‑day workflow.
• Collaborative Delivery: Work alongside Senior Forward Deployed Engineers and a Deployment Strategist. Own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.
• Frontier Access: Work on capabilities most engineers won't touch for months—spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.
• Continuous Innovation: Stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and share what you learn with your team and customers.

What You'll Actually Be Building

• Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
• Own technical components end‑to‑end: from architecture choice to deployed, validated, and observable in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs‑of‑concept and MVPs that move from sketch to deployable in days, not months.
• Co‑build alongside customers and partners, sharing best practices and enablement as you go. Leave teams more capable after each engagement than before.
• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real‑world experience is the product feedback loop.
• Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

You're Our Forward Deployed Engineer If…

• You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through—ideally in an AI tech stack, full‑stack development, or working with frontier models.
• You have a degree in Computer Science or a related field.
• You have prior customer‑facing technical delivery experience (consulting, professional services, or forward‑deployed engineering) — this is a requirement, not a nice‑to‑have.
• You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex—and willing to add to that list as the work demands.
• You've been hands‑on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.
• You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
• You can hold your own in a room with sales teams and customer architects.
• You ship quality code and evaluate AI outputs with engineering rigor.
• You actively tinker with the evolving AI/data landscape—piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
• You thrive in the group chat that's building something, not just talking about it.
• You're excited to travel ~25% of the time, working directly alongside customers.

Nice‑to‑Haves

• Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist).
• Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns.
• Hands‑on with cloud data platforms (Snowflake, Databricks, BigQuery).
• Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.