Technical Account Manager

Yuno Group; São Paulo; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in payment solutions, Yuno Group, seeks a passionate Technical Account Manager to help revolutionize payment methods. This remote role will engage with customers, enhance product value, and collaborate with development teams to drive impactful solutions.

Serviços

Competitive compensation

Home office allowance

Flexible days off

Courses for professional and personal growth

Health plan

Work equipment

Stock options

Qualificações

• 2+ years as Technical Account Manager or in integration engineering, preferably in fintech.
• Strong understanding of RESTful APIs, SOAP, JSON.
• Proficiency in Web fundamentals and at least one server-side language.

Responsabilidades

• Lead discussions with customers on technical strategies and risk management.
• Build relationships to understand and address operational needs.
• Monitor product integration progress and ensure client success.

Conhecimentos

Leadership

Customer Relationship Management

Technical Guidance

Problem Solving

Fluency in English

Ferramentas

API management tools

Postman

SOAP

Swagger

JavaScript

HTML

CSS

Golang

Python

Node.js

Descrição da oferta de emprego

Remote, Brazil, Full Time, Individual Contributor, 2 years of experience

Who We Are

Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength lies in our people. Founded by experts in payments and IT, Yuno has built a high-performance payment orchestrator. Our technology provides companies access to top payment capabilities, allowing them to engage customers confidently and manage global operations seamlessly.

Shape your future with Yuno!

We are building a high-performing team! If you are a Technical Account Manager passionate about innovation, joining Yuno will help you turn your passion into impactful solutions. At Yuno, every role contributes to the payment revolution.

How Yuno will challenge you

• Leading discussions with senior leadership on technical and product strategies, incidents, trade-offs, and risk management.
• Building close relationships with customers to understand their operational needs and technical challenges, helping them maximize the value from our products.
• Collaborating with developers and senior engineers to advocate and provide strategic technical guidance, assisting customers in planning and building solutions that enhance application health.
• Working with Product and Development teams to customize specific products for clients.
• Monitoring the progress of product integrations and ramp-ups to ensure success.

The skills you need

Minimum Qualifications

• At least 2 years of experience as a technical account manager or in an integration engineering role, preferably in fintech or payments.
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools (e.g., Postman, SoapUI, Swagger).
• Proficiency in Web fundamentals (HTML, CSS, JavaScript), RESTful APIs, frameworks, and expertise in at least one server-side language (Golang, Python, Node.js, others).
• Exposure to server and database technologies (Apache, Nginx, IIS, MySQL, Oracle, PostgreSQL, MongoDB).
• Fluency in English.

Preferred Qualifications

• Experience with ticketing systems is a plus.
• Excellent analytical, technical, problem-solving, and project management skills.
• Exceptional organizational skills to manage multiple activities and projects simultaneously.

What Yuno offers you

• Competitive compensation
• Remote work — Work from anywhere!
• Home office allowance to help create your ideal workspace
• Work equipment
• Stock options
• Health plan, regardless of location
• Flexible days off
• Courses for professional and personal growth