System Specialist

CNH Industrial Global Careers; Curitiba; Presencial; BRL 40.000 - 80.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as an IT Application Support Specialist, where your expertise in SAP and CRM tools will help drive operational efficiency in agriculture and construction. You'll collaborate with internal teams and external partners to optimize systems and support sales and marketing applications. This dynamic role offers the chance to enhance your skills while contributing to innovative solutions that benefit farmers and builders globally. With a commitment to sustainability and collaboration, this position is perfect for those eager to make an impact in a rapidly evolving industry.

Serviços

Flexible Work Arrangements

Savings & Retirement Benefits

Tuition Reimbursement

Parental Leave

Adoption Assistance

Employee Assistance Programs

Qualificações

• 3-5 years in SAP SD/FI/MM support and CRM tools.
• Experience with EDI/API integrations and middleware.

Responsabilidades

• Administer and troubleshoot SAP modules for order-to-cash processes.
• Support sales and marketing applications and train end-users.
• Maintain EDI/API integrations for dealer systems.

Conhecimentos

SAP SD

SAP FI

CRM Tools

EDI/API Integrations

Problem-Solving

Effective Communication

Ferramentas

Microsoft Dynamics

SAP PI

Descrição da oferta de emprego

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

We seek a skilled IT Application Support Specialist to maintain and optimize our SAP revenue cycle systems, support sales/marketing applications, and ensure seamless integration with our dealer network. This role is critical to driving operational efficiency and fostering collaboration across internal teams and external partners.

Key Responsibilities

• SAP Revenue Cycle Support
  • Administer and troubleshoot SAP modules (mainly SD but also FI/MM) to ensure accurate order-to-cash, billing, and financial processes.
  • Collaborate with finance and sales teams to resolve system issues and improve workflows.
• Sales & Marketing Application Management
  • Support other applications used in sales and marketing.
  • Provide technical support for CRM tools (Microsoft Dynamics), marketing automation platforms, and analytics systems.
  • Train end-users and address functionality or integration challenges.
• Dealer Network Integration
  • Maintain EDI/API integrations with dealer systems (DMS) for orders, inventory, and invoices.
  • Ensure data integrity and security within the applications.
• Cross-Functional Collaboration
  • Partner with internal stakeholders (Sales, Marketing, Finance) and external dealers to align technology with business goals.
  • Document processes and provide system upgrade/implementation support.
  • Conduct training sessions for end-users on application functionalities.
• Continuous Improvement
  • Propose system enhancements to boost performance and user experience.
  • Stay updated on SAP updates, agricultural tech trends, and dealer needs.
  • Collaborate with the sales and marketing teams to optimize application usage.

Experience Required

3–5 years in SAP SD/FI/MM support, EDI/API integrations, and CRM tools.

Preferred Qualifications

• Technical Skills:
  • Proficiency in SAP modules (SD, FI/MM).
  • Experience with middleware (SAP PI) and EDI standards.
  • Strong understanding of the revenue cycle in an agriculture company.
• Language Requirements:
  • English:Professional proficiency (written and spoken) required for daily collaboration and documentation.
  • Spanish/Portuguese:Conversational or business proficiency is a plus for engaging with regional dealers.
• Soft Skills:
  • Effective communication skills to interface with the dealer network and internal teams.
  • Excellent problem-solving skills and ability to work under pressure.
  • Ability to work independently and as part of a team.
• Preferred:
  • SAP certifications.
  • Agriculture/agribusiness industry experience.
  • Familiarity with dealer network operations.
  • Knowledge of data security and integrity practices.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Employee Assistance Programs