Station Leader, Amazon Logistics

Amazon; Vitória; Presencial; BRL 200 000 - 280 000; Tempo integral

Resumo da oferta

Amazon Logistica do Brasil in Vitória seeks a Delivery Station Manager to lead our 24/7 delivery station operations, ensuring safety, quality, and exceptional customer service while building and mentoring a team of Shift Managers and their reports.

You will drive process improvements, partner with Transport, Finance, HR, and Engineering, set clear performance expectations, and create a vibrant culture of engagement that scales with our growing last-mile network.

Qualificações

• Bachelor's degree or equivalent.
• Flexible schedule including weekends, nights, and/or holidays.

Responsabilidades

• Leads all delivery station operations with full accountability for safety, quality, performance, customer experience, and people development.
• Sets clear expectations for Operations, Area, and Shift Managers, measuring performance and holding them accountable.
• Builds and executes a comprehensive talent plan covering acquisition, performance management, learning and development, succession planning, and employee engagement.
• Ensures best practices are shared across departments, shifts, and the broader network.

Conhecimentos

Leadership

People management

Process improvement

Stakeholder management

Data-driven decisions

Safety compliance

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

Description

At Amazon we treat every single day like its day one. And we never sit still while we do it.

Description

At Amazon we treat every single day like its day one. And we never sit still while we do it.

Are you up for crafting solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking a Delivery Station Manager to join our Amazon Logistics team in Vitória. You’ll operate out of one of our dynamic Delivery Stations: they are at the heart of Amazon’s rapidly growing Operations and Logistics network: they’re where we sort and process our parcels.

As a Delivery Station Manager, you’ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don’t shy away from rolling up your sleeves and getting involved whenever necessary.

You’ll be directly responsible for developing a team of Shift Managers and their direct reports: meanwhile, you will report to the Senior Operations Manager. The quality of your leadership is key to success in this role: you’ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.

Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.

Key job responsibilities

• Leads all delivery station operations with full accountability for safety, quality, performance, customer experience, and people development. Drives the station's vision by creating quality and process improvement initiatives to meet and exceed business targets, while problem-solving performance gaps.
• Sets clear expectations for Operations, Area, and Shift Managers, measuring performance and holding them accountable. Manages a 24/7 operation handling Amazon last-mile deliveries under growing volume and complexity, overseeing day-to-day relationships with multiple Delivery Service Providers (DSPs) and presenting operational metrics to senior leadership.
• Builds and executes a comprehensive talent plan covering acquisition, performance management, learning and development, succession planning, and employee engagement. Leverages the management team to generate and implement improvement ideas, fostering a strong culture of engagement across all station levels.
• Ensures best practices are shared across departments, shifts, and the broader network. Partners with key stakeholders — including Transport & Sortation, Finance, HR, Loss Prevention, and Engineering — to secure resources and support for strategic initiatives.

Basic qualifications

• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred qualifications

• Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Logistica do Brasil