Solutions Consultant - India

MoEngage; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

MoEngage is seeking a passionate Sales Solutions Engineer to join their team in São Paulo. This role involves understanding customer goals, developing sales strategies, and collaborating with global companies to drive successful sales. The ideal candidate will have a strong background in B2B SaaS, excellent problem-solving skills, and technical knowledge in API/SDK architecture. Join a dynamic team and contribute to innovative customer engagement solutions.

Serviços

Competitive compensation

Opportunities for personal and professional growth

Dynamic and supportive work environment

Flexible work/life balance with generous PTO

Qualificações

• 5+ years in sales/solutions engineering, particularly in B2B SaaS.
• Strong understanding of enterprise integration and customer challenges.
• Technical experience in mobile/web platforms and SaaS architecture.

Responsabilidades

• Understand customer goals and communicate MoEngage’s value.
• Collaborate with Account Executives to develop sales strategies.
• Manage customer POCs to ensure success through planning and execution.

Conhecimentos

Problem Solving

Sales Strategy

Customer Engagement

Technical Knowledge

Organizational Skills

Ferramentas

API/SDK Architecture

SaaS Architecture

Mobile & Web Platforms

Descrição da oferta de emprego

Location: São Paulo, None, None

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

About MoEngage:

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and facilitate faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and a Strong Performer in The Forrester Wave 2023 report. It was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

Requirements

• Obsessed with solving customer problems.
• Passionate commitment to proactively closing sales deals by creating a compelling value proposition for senior non-technical leaders.
• 5+ years of experience in a sales/solutions engineering role, with experience in the B2B SaaS space for enterprise accounts.
• Strong understanding of enterprise integration methodologies, API/SDK architecture, and the opportunities mobile apps bring.
• Understanding of challenges faced by B2C & B2B marketers and the ability to formulate strategies to address them.
• Excellent organizational skills to manage multiple customers and switch contexts quickly.

• Technical experience/knowledge in Mobile & Web platforms, SaaS architecture, and ESP architecture.
• Ability to assist clients with customizations based on good technical knowledge.
• Experience in running Proof of Concepts with high conversion rates.
• Background in Customer Success, Account Management, project management, or technical pre-sales in digital marketing techniques is a plus.

Responsibilities

• Understand and qualify customer goals; effectively communicate MoEngage’s value.
• Apply ‘needs-based selling’ principles in communication.
• Collaborate with Account Executives to develop sales strategies and drive successful sales with global companies.
• Assist in sales stages such as demos, POCs, RFP responses, and business justifications.
• Manage customer POCs to ensure success through planning and execution.
• Gather and relay customer feedback and needs to Product Management, Engineering, and Marketing.
• Stay informed about internal product roadmaps and features; evangelize with customers and relay feedback.
• Contribute to improving Sales Engineering processes and practices.
• Continuously update skills and stay current with industry trends in MarTech.

What We Offer:

• Passionate team and cutting-edge technology.
• Competitive compensation.
• Opportunities for personal and professional growth.
• Dynamic and supportive work environment.
• Flexible work/life balance with a generous PTO policy.

Why Join Us!

At MoEngage, we are passionate about our team and technology. Learn more about us below:

• Life@MoEngage
• Tech@MoEngage

#VibeAsOneTribe @Moengage

We handle more than a billion messages daily. Join us to work with smart, passionate people as we scale to build a world-class technology team.

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