Solutions Architect

11 11 Systems; Brasil; Remote; BRL 180,000 - 280,000; Full time

Job summary

11:11 Systems is seeking a Solution Architect to collaborate with sales and account teams to define requirements, design and price managed services and cloud solutions for clients. You will lead workshops, map client IT needs to next-gen data center, network and cloud infrastructure and present the overall architectural approach.

The role requires expertise in hybrid multi-cloud ecosystems, colocation design, and modern cloud technologies, with strong customer-facing communication in Portuguese

Qualifications

• 5+ years in a customer-facing technical Sales or Solution Engineering role.
• Proven track record of strategic relationships with key customers and partners.
• Strong knowledge of hybrid-cloud solutions and 'as a Service' offerings.
• Expert understanding of colocation architecture, design and best practices.
• Expert understanding / experience in Hybrid Multi-cloud Ecosystems, Hyperconverged Infrastructure, IaaS, PaaS, SaaS.
• Experience with cloud technologies such as automation, orchestration, DevOps, Security.
• Fluent in Brazilian-Portuguese and English.

Responsibilities

• Collaborate with account management to support Sales opportunities from RFP requirement definition through workshops to solution design and presentation.
• Assist clients in evaluating IT, networking, and cloud solutions that match workloads and direction.
• Prepare and deliver detailed solution designs and professional presentations at all levels.
• Lead consultative customer workshops to define broader IT and cloud strategies.
• Provide feedback into new and existing product portfolio and roadmap.
• Account for ROM and detailed estimates for proposed solutions.
• Learn and maintain knowledge of 11:11 Managed Services portfolio for comprehensive solutions.
• Work with colleagues while adhering to Code of Business Ethics and Data handling policies.

Skills

Customer-facing sales

Solution engineering

Strategic relationships

Hybrid multi-cloud

IaaS/PaaS/SaaS

Colocation architecture

Automation/orchestration

DevOps/Security

Portuguese & English fluency

Education

BS Degree (Preferably in Computer Science or Engineering)

Job description

The Solution Architect will be required to collaborate with the account management team to support Sales opportunities from RFP requirement definition, through customer workshops to solution design, pricing, proposition and presentation to a customer. Working with the customer and internal teams in the design of a technically viable Managed Services and Cloud solutions, that are 11:11 supportable, and commercially beneficial to both parties.

Responsibilities:

• Ascertain client IT business requirements and challenges, mapping these to next-gen data center, network and cloud/IT infrastructure solutions which will help the clients realize maximum ROI, while positioning them for the future.
• Assist clients with the evaluation of IT, networking, and Cloud solutions that best match their application workloads needs and strategic direction.
• Prepare and deliver detailed solution designs and professional presentations at all levels, both internal and external. Deliver an in-depth overview of 11:11's technical architecture and proprietary product capabilities that provide its unique value in the market.
• Be a technology champion by evaluating and staying ahead of emerging technologies, tools and trends.
• Lead consultative customer workshops to define broader IT and cloud strategies.
• Provide feedback into new and existing product portfolio and strategic roadmap.
• Account for both high level (ROM) and detailed estimates for a proposed solution.
• Be a brand ambassador for 11:11; provide thought leadership in presenting to industry groups as requested
• Learn and maintain a comprehensive knowledge of 11:11 Managed Services portfolio and liaise with the relevant departments to provide a comprehensive supportable solution.
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements.
• Additional duties as assigned

Qualifications:

• BS Degree (Preferably in Computer Science or Engineering)
• 5+ experience in a customer-facing technical Sales and/or Solution Engineering role
• Proven track record of establishing and solidifying strategic relationships with key customers and partners, while representing suites of hybrid-cloud solutions.
• Strong knowledge of the ‘as a Service’ cloud marketplace, and underlying technologies
• Expert understanding of colocation architecture, design, implementation, and best practices – both primary and secondary locations
• Expert understanding / experience in Hybrid Multi-cloud Ecosystems, Hyperconverged Infrastructure, IaaS, PaaS, SaaS
• Expert understanding / experience with cloud technologies, such as automation, orchestration, cloud management, DevOps, Security, Portability and micro segmentation
• Native or bilingual fluency in Brazilian-Portuguese and English required.
• Travel is required.
• Must be legally eligible to work without visa sponsorship

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.