Server

Beemok Hospitality Holdings LLC; Teresina; Presencial; BRL 100 000 - 157 000; Tempo integral

Resumo da oferta

The Crossing at Beemok Hospitality Holdings LLC seeks a Server who will greet guests warmly, seat and acknowledge guests, take orders, and expertly serve food and beverages using strong product knowledge and upselling techniques.

You will work closely with a team to maintain smooth service, communicate clearly, monitor stations, and ensure consistent, courteous hospitality during peak hours and events.

Qualificações

• Ability to provide friendly, efficient, and courteous service to guests.
• Ability to memorize menus and input/retrieve information on the computer system.
• Ability to handle stress and resolve guest issues while maintaining professionalism.
• Ability to work under pressure, stay organized, and collaborate with others.

Responsabilidades

• Provide a strong sense of welcome and greet guests warmly.
• Seat guests using rotation sheets when needed and manage tables efficiently.
• Know menu items, ingredients, and beverages; upsell when appropriate.
• Take guests' orders and ensure accurate, courteous service.
• Complete station setup, breakdown, and side work; monitor tables.
• Maintain established service standards and respond promptly to guest needs.

Conhecimentos

Friendly service

Menu memorization

Stress handling

Team collaboration

Clear communication

Descrição da oferta de emprego

The Server at The Crossing, is responsible for selling & serving food & beverages using their knowledge, hospitality, and service skills. Must be pleasant, conscientious, and professional with excellent knowledge of food & alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations, and provide quality service.

DUTIES & RESPONSIBILITIES:

• - Provide a strong sense of welcome; greet all guests in a genuinely friendly, warm manner, using guests’ names when possible.
• - Seat guests using the rotation sheet when the Host Person and Manager, or Supervisor are busy.
• - Be thoroughly familiar with all menu items, ingredients, specials, beverages, etc.
• - Take guests' orders, using upselling and suggestive selling.
• - Complete station set-up, breakdown, and side work.
• - Constantly check tables and side stands during the shift.
• - Ensure service to all guests follows established standards, is consistent, efficient, and courteous.
• - Anticipate guests' needs, respond promptly, and acknowledge all guests.

REQUIRED SKILLS & EXPERIENCE:

• - Ability to provide friendly, efficient, and courteous service to guests.
• - Ability to access, input, and retrieve information on the computer system. Ability to memorize menus.
• - Ability to handle the stress inherent in interacting with co-employees and resolving guests' problems.
• - Ability to work under pressure, be organized, self-motivated, and work well with others. Strong positive attitude and ability to initiate light conversation with guests.
• - Knowledge of hotel property and operating hours of each guest service area. Basic knowledge of Charleston and the surrounding areas.
• - Ability to provide legible communication.
• - Ability to complete work in a timely, accurate, and thorough manner.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• - Must be able to lift equipment, supplies, etc., of at least 30 pounds.
• - Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• - The role may require extended periods on your feet, especially during peak hotel hours or events.
• - Clear vision is important for reading reports, analyzing data, and overseeing (enter department) activities.
• - Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.