EVS Clerk

Stratosphere Gaming, LLC (The STRAT Hotel, Casino & Tower); Teresina; Presencial; BRL 165 000 - 216 000; Tempo integral

Resumo da oferta

Stratosphere Gaming, LLC is seeking an EVS Clerk to support Environmental Services and Housekeeping operations, with focus on scheduling, payroll, and records accuracy. You will help streamline labor tracking, preserve data integrity, and ensure high standards of guest service in a dynamic hospitality environment.

The role involves coordinating coverage, maintaining payroll records, and handling Lost and Found processes while adhering to all policy and regulatory requirements.

Qualificações

• 1 year of admin, clerical, or scheduling experience in hospitality, housekeeping, or facilities.
• Ability to follow instructions and complete tasks in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Proficiency with a moderately complex computer system; MS Office familiarity.

Responsabilidades

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Assign floors, workstations, and days off for all extra-board team members.
• Ensure accurate payroll input and maintain payroll records for the department.
• Coordinate proper coverage for team members on sick leave, vacation, or other absences.
• Manage Lost and Found processes, including retrieving and returning items and maintaining records.
• Maintain administrative files, including attendance, corrective action, and seniority lists for Housekeeping, EVS, and Uniform departments.
• Assist management with policy creation and implementation.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
• Perform other duties as assigned.

Conhecimentos

Administrative experience

Teamwork

Communication skills

Computer literacy

MS Office (Outlook, Excel, Word)

Formação académica

High School Diploma

Ferramentas

Microsoft Office Suite

Outlook

Excel

Word

Descrição da oferta de emprego

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary

Summary
EVS Clerk, you play an essential role in supporting the daily operations of the Environmental Services and Housekeeping departments by maintaining accurate scheduling, payroll, and administrative records. Your attention to detail ensures efficient labor tracking and guest satisfaction through lost and found services. This position contributes to department success by streamlining operational processes and upholding data integrity.

Job Description

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Assign floors, workstations, and days off for all extra-board team members
• Ensure accurate payroll input and maintain payroll records for the department
• Coordinate proper coverage for team members on sick leave, vacation, or other absences
• Manage Lost and Found processes, including retrieving and returning items and maintaining records
• Maintain administrative files, including attendance, corrective action, and seniority lists for Housekeeping, EVS, and Uniform departments
• Assist management with policy creation and implementation
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• 1 years of administrative, clerical, or scheduling experience in a hospitality, housekeeping, or facilities role preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Requirements

• At least 18 years of age
• High School Diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• None

Physical Requirements

• Occasionally push/pull, lift and/or carry up to 20lbs. at floor, knee, waist, and chest levels
• Regularly Squat, kneel, reach, bend, twist
• Frequently sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Noisy
• Bright flashing lights
• Extreme Heights
• Extreme hot & cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.