Senior Ping Identity Engineer – Iam/Sso Operations (Hybrid Or Remote)

iTRTech Group; São Paulo; Hybrid; BRL 180,000 - 320,000; Full time

Job summary

EY BR is seeking a Senior Ping Identity Engineer to support IAM/SSO operations in enterprise production environments in Brazil. You will administer PingFederate, PingAccess, and PingOne, configure authentication policies, and ensure IAM reliability and security.

This hybrid/remote role welcomes candidates across Brazil; hybrid for state capitals and remote for countryside regions. English proficiency is required for global collaboration; experience in IAM, incident management, and log analysis

Qualifications

• Strong hands-on experience administering PingFederate, PingAccess, PingOne in production.
• Deep knowledge of SSO, SAML, OAuth, and OpenID Connect (OIDC).
• Proven ability to troubleshoot authentication flows and SSO integrations.
• Experience analyzing logs with Splunk or similar tools.
• Background in Incident Management and Production Support.
• Ability to work independently on operational activities and incidents.

Responsibilities

• Administer, configure, and support PingFederate, PingAccess, and PingOne in production.
• Implement authentication policies and SSO integrations across apps.
• Assist with application onboarding and IAM configuration changes.
• Troubleshoot authentication flows and SSO failures; resolve incidents.
• Analyze logs to identify incidents and perform health checks.
• Participate in incident bridges and manage queues with escalation as needed.
• Coordinate with senior engineers on IAM initiatives.

Skills

PingFederate

PingAccess

PingOne

SSO

SAML

OAuth

OIDC

Incident Management

Production Support

Splunk

Tools

Splunk

Job description

SENIOR PING IDENTITY ENGINEER – IAM/SSO OPERATIONS (HYBRID OR REMOTE BRAZIL)

Company hires for hybrid or remote position

Location: Brazil — candidates from any region are welcome

Only candidates already based in Brazil will be considered

Work Model: Hybrid for candidates living in state capitals and Remote for candidates living in countryside/cities outside the state capitals

Language Requirements: Professional English for communication in a global environment

Seniority: Senior (6+ years)

Rate: Candidates should provide their salary expectations

About the Opportunity

We are looking for an experienced Senior Ping Identity Engineer to support Identity and Access Management (IAM) and Single Sign-On (SSO) operations in enterprise production environments.

The professional will be responsible for administering Ping Identity platforms, troubleshooting authentication issues, supporting application integrations, and ensuring the reliability and security of IAM services.

Responsibilities

• Administer, configure, and support PingFederate, PingAccess, and PingOne in production environments.
• Implement and maintain application configurations, authentication policies, and SSO integrations.
• Support application onboarding and configuration changes related to identity and access management.
• Troubleshoot authentication flows, SSO failures, and integration issues.
• Analyze authentication, infrastructure, and application logs to identify and resolve incidents.
• Participate in incident bridges, manage incident and service request queues, and escalation complex issues when necessary.
• Perform platform health checks, operational monitoring, and routine maintenance activities.
• Collaborate with senior engineers and technical teams on complex IAM initiatives.

Requirements

• Strong hands-on experience administering and supporting PingFederate, PingAccess, and PingOne in production environments.
• Solid knowledge of Single Sign-On (SSO), SAML, OAuth, and OpenID Connect (OIDC).
• Proven experience troubleshooting authentication flows and SSO integrations.
• Experience analyzing logs using Splunk or similar monitoring tools.
• Strong background in Incident Management and Production Support.
• Ability to work independently on operational activities, incident resolution, and troubleshooting.
• Professional English communication skills for collaboration with international stakeholders.

Nice to Have

• Experience with Application Onboarding and SSO configuration changes.
• Knowledge of Platform Health Checks and Security Policies.
• Hands-on experience with Splunk.
• Certifications related to IAM, Identity Management, Cybersecurity, Cloud, or Security.

Ideal Candidate Profile

A Senior IAM Engineer with strong hands-on experience in Ping Identity technologies, particularly PingFederate, PingAccess, and PingOne. The ideal candidate demonstrates expertise in SSO protocols, authentication troubleshooting, production support, and incident management, with the autonomy to resolve operational issues and communicate effectively in a global environment.

5 Questions for Candidates

1. How many years of professional experience do you have in IAM/SSO operations and Ping Identity technologies?
2. What is your hands-on experience administering PingFederate, PingAccess, and PingOne in production environments?
3. Have you worked with SAML, OAuth, and OpenID Connect (OIDC) to troubleshoot authentication flows and SSO integrations?
4. Can you describe your experience with Incident Management, Production Support, and log analysis using Splunk or similar tools?
5. What are your current salary, salary expectations, and availability to work in a hybrid or remote model in Brazil?

Keywords

Ping Identity, PingFederate, PingAccess, PingOne, IAM, Identity and Access Management, SSO, Single Sign-On, SAML, OAuth, OpenID Connect, OIDC, Authentication, Authorization, Identity Security, Application Onboarding, Splunk, Incident Management, Production Support, Troubleshooting, Security Policies, Platform Health Checks, Cybersecurity

#EY BR