We are seeking a Senior LIMS Engineer to provide ongoing support, configuration and enhancement for Thermo Scientific Sample Manager LIMS, ensuring uninterrupted lab operations post-vendor transition. In this role, you will serve as the primary subject matter expert while collaborating closely with lab users and IT teams to maintain a compliant and reliable system.
This position offers hybrid setup with the flexibility to work from any location in Montenegro, whether it's your home or our dynamic offices in Herceg-Novi and Podgorica.
Responsibilities
- Act as primary SME for Thermo Scientific Sample Manager LIMS
- Collaborate with the customer's lab users and IT
- Oversee system configurations, user access and compliance
- Troubleshoot and resolve incidents
- Documentation of processes and changes per the customer's standards
Requirements
- Familiarity with L2/L3 application support activities, including incident, problem and change management within ITIL-aligned service models
- Mature hands‑on experience with SaaS (Cloud managed by Thermo Scientific) versions of Thermo Scientific SampleManager LIMS, including day-to-day administration and support
- Familiarity with the latest Sample Manager versions 21.x (including 21.3) functionality
- Strong proficiency in SampleManager configuration using embedded platform tools, including Entity Designer, Explorer and configuration of master data, lookup tables and custom fields
- Solid working knowledge of SampleManager Visual Workflow Designer for designing, modifying and troubleshooting business workflows
- Hands‑on expertise in Thermo Fisher Sample Manager version v2 reporting tools and dashboards, including configuration of standard and custom reports
- Solid SQL skills for data querying, validation and troubleshooting against the SampleManager data model
Nice to have
- Hands‑on experience with instrument integration in SampleManager, including parsers and chromatography data system (CDS) connectors such as Chromeleon, Empower or OpenLab
- Working knowledge of SampleManager REST and SOAP web services for interpreting integration behavior and supporting interface-related tickets
- Understanding of GxP, 21 CFR Part 11 and EU Annex 11 requirements for supporting validated LIMS environments
- Practical understanding and application of data integrity principles (ALCOA+) in laboratory data management
- Awareness of the SaaS shared responsibility model, where customizations and platform-level changes are conducted by Thermo Fisher
We offer
- We connect like-minded people
- Experience exchange with colleagues from 55+ locations
- Corporate and social events
- Enjoyable working environment
- Personal career development, soft skills and well‑being programs
- Unlimited access to Internal Learning Platform
- Free English classes with certified teachers
- Participation in the Employee Stock Purchase Plan
- Comprehensive medical package (can be extended to family members)
- Four trust days per year for personal needs
- Benefits package (hotels, restaurants, stores and services)
EPAM is a leading global provider of digital platform engineering and development services. For over 30 years, our team has helped leading brands navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption.
Thank you for your interest in this position. Please note that only candidates whose experience closely matches the job requirements will be contacted. If you do not receive an email from us, please do not be discouraged - feel free to apply for other positions that better align with your experience. If you have any questions, you can reach us at jobsmontenegro@epam.com.