Senior Forward Deployed Engineer

Taktile; São Paulo; Presencial; BRL 180 000 - 300 000; Tempo integral

Resumo da oferta

Taktile is seeking a Lead Solutions Engineer to join our São Paulo office, driving AI-driven deployments for financial institutions.

You will design architectures, implement production-grade agents, and collaborate with product, engineering and GTM teams to deliver value quickly and scale the forward deployed engineering function.

Qualificações

• 4–6 years of engineering or technical deployment experience with customer-facing work.
• Fluent in English and Portuguese; able to lead complex conversations with global customers.
• Strong background in Computer Science, Mathematics, Software Engineering, Physics or Data Science.

Responsabilidades

• Lead technical deployments of AI-driven solutions in production.
• Own delivery across deployments from scoping to stable production.
• Design solution architectures and develop production-grade AI agents.
• Collaborate with product management to align customer needs with the product roadmap.
• Build reusable resources and tools to scale the forward deployments function.

Conhecimentos

Customer-facing

English

Portuguese

Problem solving

Collaboration

Ferramentas

Python

SQL

REST API design

Descrição da oferta de emprego

About The Role

Taktile empowers financial institutions to transform into truly AI-native organizations.

We're growing rapidly with enterprise customers across banks and insurance companies, and we're looking for a Lead Solutions Engineer in our São Paulo office.

What You’ll Do as Senior Forward Deployed Engineer

• Lead complex AI-driven Taktile deployments in production.
• You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges.
• Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile's customers.
• You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
• Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap.
• Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.

About You

• You bring 4-6 years of engineering or technical deployment experience that includes customer-facing work.
• You are fluent in both English and Portuguese.
• Exceptional English communication skills are essential for this role, as you will regularly lead complex technical and business conversations with global customers and internal teams.
• You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
• You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
• You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
• You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
• You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
• You are based in the São Paulo area and comfortable traveling for in-person customer or team meetings.

Ideal Qualifications (but not required