Forward Deployed Engineer

Taktile; São Paulo; Presencial; BRL 240 000 - 400 000; Tempo integral

Resumo da oferta

Taktile, a rapidly growing AI-native SaaS provider for financial institutions, seeks a Lead Forward Deployed Engineer in São Paulo. You’ll lead AI-driven deployments, architect solutions, and deliver production-grade Generative AI agents while coordinating with customers and internal teams.

You’ll work across scoping, delivery sequencing, and trade-offs between scope, speed and quality, partnering with product management to shape roadmap and create reusable playbooks to scale the function

Qualificações

• 2-6 years of engineering or technical deployment experience with customers.
• Fluent in English and Portuguese; exceptional communication with global customers.
• Strong technical background in CS, Math, Software Eng, Physics or Data Science.
• Production-grade Python and SQL; solid REST API design and integrations.
• Ability to break down complex problems and make quick, informed decisions.
• Based in the São Paulo area with willingness to travel for in-person meetings.

Responsabilidades

• Lead complex AI-driven deployments in production.
• Own technical delivery across multiple deployments from scoping to production.
• Design solution architectures, develop decision logic, and deploy Generative AI agents.
• Align with customer stakeholders and ensure rapid time to value.
• Scope work, sequence delivery, and remove blockers while balancing scope, speed, and quality.
• Partner with product management to influence the product roadmap.
• Develop reusable resources and tools to scale the forward deployed function.

Conhecimentos

Python

SQL

REST API design

English & Portuguese fluency

Problem solving

Customer-facing

Formação académica

CS/Math/SE/DS background

Ferramentas

AWS

Azure

GCP

Descrição da oferta de emprego

About The Role

Taktile empowers financial institutions to transform into truly AI-native organizations.

Taktile empowers financial institutions to transform into truly AI-native organizations.

We're growing rapidly with enterprise customers across banks and insurance companies, and we're looking for a Lead Solutions Engineer in our São Paulo office.

What You'll Do as Forward Deployed Engineer

Lead complex AI-driven Taktile deployments in production.

You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.

Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges.

Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile's customers.

You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.

Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap.

Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.

About You

You bring 2-6 years of engineering or technical deployment experience that includes customer-facing work.

You are fluent in both English and Portuguese.

Exceptional English communication skills are essential for this role, as you will regularly lead complex technical and business conversations with global customers and internal teams.

You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.

You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.

You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.

You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.

You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.

You are based in the São Paulo area and comfortable traveling for in-person customer or team meetings.

Ideal Qualifications (but Not Required)

You have 3-10 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.

You have experience in building AI applications within financial services

You have experience in applying and optimizing statistical and machine learning models to solve business problems.

You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).

You have experience of working at or with tier-1 banks in Brazil for risk decision solutions/vendors deployment projects.

What We Offer

Work with colleagues that lift you up, challenge you, celebrate you and help you grow.

We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields.

If you are similarly capable, caring, and driven, you'll find yourself at home here.

Make an impact and meaningfully shape an early-stage company.

Experience a truly flat hierarchy and communicate directly with founding team members.

Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.

Learn from experienced mentors and achieve tremendous personal and professional growth.

Get to know and leverage our network of leading tech investors and advisors around the globe.

Receive a top-of-market equity and cash compensation package.

Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.

Use the equipment of your choice including meaningful home office set-up.

Our Stance

We're eager to meet talented and driven candidates regardless of whether they tick all the boxes.

We're looking for someone who will add to our culture, not just fit within it.

We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.

We seek to actively recognize and combat racism, sexism, ableism and ageism.

We embrace and support all gender identities and expressions, and celebrate love in its many forms.

We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.

About Us

Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.

With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions - approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.

Founded in ****, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.

With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator.

Learn more at taktile.com.

About Your Employment.

Taktile operates through regional entities worldwide.

Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania).

The applicable entity will be confirmed during the offer process.

Your Privacy.

Taktile (\"we\" or \"us\") is the controller of the personal data you provide during this application process.

We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.

How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.

Legal basis (EU/UK applicants): We rely on

(i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)

(b),

(ii) legal obligations (Art.

6(1)

(c)), and

(iii) our legitimate interest in evaluating candidates (Art.

6(1)(f)).

Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention.

Successful candidates' data becomes part of their employment records.

Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.

Automated decision-making: We use automated tools to assist in screening applications.

No hiring decision is made solely by automated means without human review.

International transfer s: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania.

Where required … We must tr … Transfers shield … The data you … ...