Senior/Engineer, Customer Quality Engineering

STATS ChipPAC Pte. Ltd.; Região Norte; Presencial; BRL 150 000 - 210 000; Tempo integral

Resumo da oferta

STATS ChipPAC Pte. Ltd. in Brazil (Região Norte) seeks a Quality Assurance professional to define and implement QA strategies, conduct audits, and drive continuous improvement initiatives. The role emphasizes customer-focused quality, documentation, and regulatory compliance across processes and products.

The selected candidate will lead 8D/FMEA/RCA activities, manage CAPA, and mentor QA operators to ensure readiness before release, with ongoing audits and KPI tracking.

Qualificações

• Degree, Post Graduate Diploma or Professional Degree in Engineering (Electrical/Electronic) or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Experience in communicating with all level of customers will be advantageous

Responsabilidades

• Handle and respond to customer quality issues.
• Define and implement QA strategies for process stability, risk mitigation, and compliance.
• Conduct process and internal audits with follow-up and closure of findings.
• Establish in-process control gates to strengthen risk mitigation.
• Train QA staff on customer requirements, SOPs, and quality standards.
• Perform buy-off for process, product, equipment, and recipes.
• Conduct audits and ensure regulatory compliance.
• Review/approve SBL, SYL, OOC, and OOS events.
• Chair weekly Quality Deep Dive meetings with Operations.
• Drive defect reduction programs (QCC, CIP).
• Lead 8D, FMEA, and RCA activities with CAPA.
• Perform inline quality audits, SPC monitoring, verifications.
• Prepare and maintain Control Plans, FMEA, PPAP, APQP, MSA deliverables.
• Identify Poka-Yoke solutions and automation in QA checks.
• Ensure recertification and compliance to ISO 9001, IATF 16949, ISO 27001, ESD S20.20.
• Support customer audits and internal audits.
• Track KPIs and report progress to management.
• Lead or participate in CIP and cross-functional teams.
• Develop and improve operational specifications.
• Translate customer requirements into internal processes.
• Develop QA databases, digital workflows, and control systems.

Conhecimentos

Quality assurance

Audits

CAPA

QCC

Continuous improvement

Formação académica

Engineering degree (Electrical/Electronic) or equivalent

Ferramentas

QA databases

Digital workflows

Control systems

Descrição da oferta de emprego

• Handle and responds on customer quality issue

• Define and implement Quality Assurance strategies for process stability, risk mitigation, and regulatory/customer compliance.

• Conduct process audits and internal layered audits, ensuring timely follow-up, verification, and closure of findings.

• Establish and enhance in-process control gates to strengthen risk mitigation.

• Train QA operators and engineers on customer-specific requirements, SOPs, and quality standards.

• Perform process, product, equipment, and recipe buy-off to ensure readiness and compliance before release.

• Conduct audits and ensure compliance with requirements.

• Review and approve Statistical Bin Limits (SBL), Statistical Yield Limits (SYL), Out-of-Control (OOC), and Out-of-Spec (OOS) events.

• Chair weekly Quality Deep Dive meetings with Operations to review performance, risks, and improvement actions.

• Drive defect reduction programs, Quality Control Circles (QCC), and Continuous Improvement Projects (CIP).

• Lead and validate 8D, FMEA, and RCA activities, ensuring robust CAPA implementation.

• Perform in-line quality audits, SPC monitoring, and process verifications to sustain control.

• Prepare, maintain, and ensure compliance of process quality documentation (Control Plans, FMEA, PPAP, APQP, and MSA deliverables).

• Identify and implement Poka-Yoke solutions and automation in quality checks.

• Ensure successful recertification and compliance to ISO 9001, IATF 16949, ISO 27001, ISO 15408 (Common Criteria), and ESD S20.20.

• Support customer audits, corporate automotive program requirements, and facilitate internal audits.

• Track, monitor, and achieve departmental KPIs, reporting progress to management.

• Lead or participate in process improvement initiatives, cross-functional task forces, and CIP reviews.

• Develop, maintain, and continuously improve operational specifications.

• Review, interpret, and implement customer requirements into internal processes.

• Develop and maintain QA databases, digital workflows, and control systems for efficiency and traceability

Job Requirements:

• Degree, Post Graduate Diploma or Professional Degree in Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position.

• Experience in communicating with all level of customers will be advantageous