Senior Customer Success Manager

Growth Troops; Buenos Aires; Teletrabalho; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An innovative company is seeking a Senior Customer Success Manager to oversee AI-powered content strategies for enterprise clients. This role involves managing AI workflow deployments, collaborating with technical teams, and utilizing data insights to optimize performance. The ideal candidate will have extensive experience in client management and a strong analytical background. Join a fully remote and flexible work environment where you can contribute to cutting-edge AI content automation and work alongside a dynamic team at the forefront of the industry.

Serviços

Flexible Work Environment

Competitive Compensation

Innovative Team

Qualificações

• 5+ years managing software deployments and implementations.
• Strong analytical skills and a data-driven approach.

Responsabilidades

• Partner with clients to develop tailored AI content solutions.
• Manage deployment schedules for timely delivery of AI workflows.

Conhecimentos

Client Management

AI Content Strategies

Data Analysis

SQL

Python

SaaS Experience

Communication Skills

Ferramentas

SQL

Python

Descrição da oferta de emprego

Job Description: Senior Customer Success Manager at Growth Troops

Join to apply for the Senior Customer Success Manager role at Growth Troops.

This role involves overseeing AI-powered content strategies for enterprise clients, managing AI workflow deployments, collaborating with technical teams, and utilizing data insights to optimize performance. Excellent spoken English is essential.

Key Responsibilities

• Partner with clients to understand goals and develop tailored AI content solutions.
• Manage deployment schedules to ensure timely delivery of AI workflows.
• Collaborate with technical teams to design scalable workflows using SQL and Python.
• Monitor performance metrics such as organic traffic, CTR, and revenue, and refine strategies accordingly.
• Train and support clients, troubleshoot issues, and streamline processes.

Qualifications

• 5+ years managing software deployments and implementations.
• 3+ years working with enterprise customers on SaaS or AI platforms.
• Proficiency in SQL, Java, or Python is a plus.
• Strong analytical skills and a data-driven approach.
• Excellent spoken English, capable of explaining technical concepts clearly.
• Experience in fast-paced, high-growth environments.

Why Join This Company

• Fully remote and flexible work environment.
• Competitive compensation.
• Work with an innovative team at the forefront of AI content automation.