Senior Customer Reliability Engineer

GE Vernova; São Paulo; Remote; BRL 140,000 - 230,000; Full time

Job summary

GE Vernova leads monitoring and predictive maintenance for industrial assets using advanced analytics to identify early warnings of potential failures. The role emphasizes data-driven decision making, collaboration with maintenance teams, and continuous improvement of monitoring strategies across plant locations.

Candidates should bring engineering knowledge, data analysis skills, and the ability to communicate findings to both technical and non-technical stakeholders in English and Portuguese

Qualifications

• Bachelor's degree or higher in engineering or related field.
• Engineering knowledge and practical understanding of industrial equipment operation.
• Fluent in English and Portuguese or Spanish.

Responsibilities

• Monitor industrial assets using predictive analytics to identify anomalies.
• Interpret sensor data, vibration and temperature readings to predict failures.
• Create maintenance schedules based on equipment condition.
• Collaborate with maintenance teams to optimize repair strategies.
• Provide early warning notifications and report findings to operations.
• Document procedures and support emergency response.
• Stay current with advances in condition monitoring technology.
• Train operators and maintenance staff on monitoring systems.

Skills

Engineering knowledge

Data analysis

Communication skills

Education

Bachelor's degree or higher

Tools

SmartSignal

Job description

Job Description Summary

The Lead Services Specialist role has responsibilities focused on industrial asset monitoring and predictive maintenance using advanced analytics and machine learning to identify early warnings of pending equipment failure.

Job Description Summary

The Lead Services Specialist role has responsibilities focused on industrial asset monitoring and predictive maintenance using advanced analytics and machine learning to identify early warnings of pending equipment failure.

Job Description

Essential Responsibilities

System Monitoring & Analysis

• Monitor industrial equipment and systems using SmartSignal or similar predictive analytics platforms.

Analyze sensor data, vibration patterns, temperature readings, and other operational parameters

• Identify anomalies, trends, and patterns that indicate potential equipment issues
• Interpret predictive maintenance alerts and recommend actions

Data Management

• Configure and maintain data collection systems and sensors - Ensure data quality, accuracy, and completeness
• Manage historical data archives and trending analysis - Integrate multiple data sources and systems Predictive Maintenance
• Identify opportunities to refine predictive models for equipment failure prevention
• Create maintenance schedules based on equipment condition rather than time intervals
• Collaborate with maintenance teams to optimize repair and replacement strategies
• Generate detailed condition monitoring reports
• Provide early warning notification systems for critical equipment failures
• Investigate equipment performance issues and root causes
• Support emergency response and unplanned outage investigations
• Provide technical expertise during equipment failures
• Recommend corrective actions and improvements

Communication & Collaboration Stakeholder Engagement

• Communicate findings to operations, maintenance, and management teams
• Present technical data in accessible formats for technical and non-technical audiences
• Coordinate with field technicians and maintenance personnel
• Support decision-making processes with data-driven insights Documentation & Reporting
• Create and enhance standard operating procedures for monitoring activities
• Document lessons learned and best practices

Continuous Improvement Technology Enhancement

• Stay current with advances in condition monitoring technology
• Evaluate and implement new monitoring techniques and tools
• Optimize alarm settings and notification systems
• Contribute to the development of monitoring strategies Training & Knowledge Transfer
• Train operators and maintenance staff on monitoring systems
• Develop training materials and procedures
• Share expertise across different plant locations or business units
• Mentor junior engineers and technicians

Industry-Specific Applications

Depending On The Industry, Responsibilities May Also Include

• Power Generation: Monitoring turbines, generators, and auxiliary equipment
• Oil & Gas: Pipeline monitoring, compressor stations, and refinery equipment
• Manufacturing: Production line equipment, motors, and process systems

Required Qualifications

• Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• Engineering knowledge, data analysis skills, and practical understanding of industrial equipment operation and maintenance.
• Fluent in English and Portuguese or Spanish.

Desired Characteristics

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems with limited oversight
• Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information

Relocation Assistance Provided: No

• This is a remote position