Senior Customer Reliability Engineer

GE Vernova, Inc.; Brasil; Remote; BRL 180,000 - 260,000; Full time

Job summary

GE Vernova, Inc. is seeking a Lead Services Specialist focused on industrial asset monitoring and predictive maintenance using advanced analytics and machine learning to detect early warnings of potential failures.

You will monitor equipment, manage data streams, refine predictive models, and support maintenance strategies across multiple plant locations. Strong collaboration and reporting skills are essential.

Qualifications

• Bachelor's degree in engineering or related field with practical maintenance knowledge.
• Strong data analysis skills and familiarity with predictive maintenance concepts.
• Experience with industrial equipment operation and monitoring is preferred.

Responsibilities

• System Monitoring & Analysis: monitor equipment using predictive analytics platforms and analyze sensor data to identify anomalies.
• Data Management: configure data collection, ensure quality, manage archives and integrate sources.
• Predictive Maintenance: refine models, create condition-based maintenance schedules, and advise on repairs.
• Communication & Collaboration: present findings to operations, maintenance and management teams.
• Documentation & Reporting: develop SOPs and capture lessons learned and best practices.
• Continuous Improvement: stay current with condition monitoring technologies and improve strategies.
• Training & Knowledge Transfer: train operators and maintenance staff across locations.

Skills

Data analysis

Predictive maintenance

Machine learning

Industrial equipment monitoring

Communication skills

English

Portuguese/Spanish

Education

Bachelor's degree in Engineering

Tools

SmartSignal

Predictive analytics platforms

Job description

Job Description Summary

The Lead Services Specialist role has responsibilities focused on industrial asset monitoring and predictive maintenance using advanced analytics and machine learning to identify early warnings of pending equipment failure.

Job Description Essential Responsibilities

System Monitoring & Analysis

• Monitor industrial equipment and systems using SmartSignal or similar predictive analytics platforms.
• Analyze sensor data, vibration patterns, temperature readings, and other operational parameters
• Identify anomalies, trends, and patterns that indicate potential equipment issues
• Interpret predictive maintenance alerts and recommend actions

Data Management

• Configure and maintain data collection systems and sensors
• Ensure data quality, accuracy, and completeness
• Manage historical data archives and trending analysis
• Integrate multiple data sources and systems

Predictive Maintenance

• Identify opportunities to refine predictive models for equipment failure prevention
• Create maintenance schedules based on equipment condition rather than time intervals
• Collaborate with maintenance teams to optimize repair and replacement strategies
• Generate detailed condition monitoring reports
• Provide early warning notification systems for critical equipment failures
• Investigate equipment performance issues and root causes
• Support emergency response and unplanned outage investigations
• Provide technical expertise during equipment failures
• Recommend corrective actions and improvements

Communication & Collaboration

• Communicate findings to operations, maintenance, and management teams
• Present technical data in accessible formats for technical and non-technical audiences
• Coordinate with field technicians and maintenance personnel
• Support decision-making processes with data-driven insights

Documentation & Reporting

• Create and enhance standard operating procedures for monitoring activities
• Document lessons learned and best practices

Continuous Improvement Technology Enhancement

• Stay current with advances in condition monitoring technology
• Evaluate and implement new monitoring techniques and tools
• Optimize alarm settings and notification systems
• Contribute to the development of monitoring strategies

Training & Knowledge Transfer

• Train operators and maintenance staff on monitoring systems
• Develop training materials and procedures
• Share expertise across different plant locations or business units
• Mentor junior engineers and technicians

Industry-Specific Applications

Depending on the industry, responsibilities may also include:

• Power Generation: Monitoring turbines, generators, and auxiliary equipment
• Oil & Gas: Pipeline monitoring, compressor stations, and refinery equipment
• Manufacturing: Production line equipment, motors, and process systems

Required Qualifications

Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience). Engineering knowledge, data analysis skills, and practical understanding of industrial equipment operation and maintenance. Fluent in English and Portuguese or Spanish.

Desired Characteristics

Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems with limited oversight Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information

Relocation Assistance Provided: No #LI-Remote - This is a remote position

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different we must be different. Our mission is embedded in our name. We retain our treasured legacy, "GE," in our name as an enduring and hard-earned badge of quality and ingenuity. "Ver" / "verde" signal Earth's verdant and lush ecosystems. "Nova," from the Latin "novus," nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World.

www.gevernova.com