SAP CS and PM Support (Relocation to Portugal)

Aubay Portugal; Brasil; Híbrido; BRL 254 000 - 367 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Relocation assistance

Language platform

Career development

Resumo da oferta

Aubay Portugal is seeking an experienced SAP consultant to support CS and PM modules in complex environments, with ABAP debugging and ITSM workflow responsibilities. The role includes end-to-end service management, incident handling, and collaboration with agile teams.

Ideal candidates will have 5+ years in SAP ECC 6.0 CS/PM, experience with Confluence, Jira and MS 365, and be willing to relocate to Porto, Portugal, with a hybrid work setup after arrival.

Qualificações

• 5+ years with SAP ECC 6.0 CS and PM modules.
• Strong knowledge of Service Management and Field Service processes.
• Ability to perform ABAP debugging and issue analysis.
• Experience with agile methodologies and tools (Confluence, Jira, MS 365).
• Willingness to relocate to Portugal and work hybrid in Porto.
• Open to remote from Brazil before relocating.

Responsabilidades

• Provide expert IT support and functional consultancy for SAP CS and PM modules.
• Support SAP ECC 6.0 environments and evolve toward newer SAP versions.
• Manage end-to-end SAP CS service management including incidents, service orders and billing.
• Analyze technical SAP issues using ABAP debugging and dump analysis.
• Process and clarify support tickets in ITSM systems for timely resolution.

Conhecimentos

SAP CS/PM

ABAP debugging

ITSM processes

Agile methodologies

Confluence/Jira

MS 365

Ferramentas

Jira

Confluence

Microsoft 365

Descrição da oferta de emprego

At Aubay Portugal, we work daily with some of the largest organisations across sectors such as banking, insurance, telecommunications and energy, helping to build and evolve critical systems that support millions of users. We have been in Portugal since 2007 and are part of an international group with a presence in several European countries. More than technology, we build close relationships and deliver real-impact projects.

What will you do?

• Provide expert IT support and functional consultancy for SAP CS and PM modules within complex environments.
• Support existing SAP ECC 6.0 environments and contribute to the evolution towards newer SAP versions.
• Manage end-to-end service management processes within SAP CS, including incident management, service orders, billing, and service contract configuration.
• Perform detailed technical issue analysis within SAP, utilizing ABAP debugging and dump analysis.
• Efficiently process and clarify support tickets within ITSM systems, ensuring timely resolution.

What are we looking for?

At Aubay, our focus is on professionals who bring both technical expertise and the right mindset:

• Deep functional experience (5+ years) with SAP ECC 6.0, especially in Customer Service (CS) and Plant Maintenance (PM) modules.
• Solid know-how in Service Management and Field Service processes, complemented by strong project skills.
• Proven technical understanding of SAP modules, capable of performing issue analysis (e.g., ABAP debugging).
• Experience with agile methodologies and tools like Confluence, Jira, and Microsoft 365.
• Alignment with our corporate culture and a commitment to integrity and ethics are highly valued;
• Strong customer focus, teamwork, task prioritisation, and daily commitment are highly appreciated.
• Williness to relocate to Portugal.
• Available to start remote from Brazil and after arriving to Portugal, work hybrid (3 days a week in the office) in Porto.

What can we offer?

At Aubay, we invest in your development and well-being:

• Continuous growth through our Training Academy, with technical and soft skills training, mentoring, tech communities, workshops and in-person meetups;
• Close support with regular feedback and a structured career advancement model;
• Comprehensive health insurance, including dental coverage, as well as access to a mental health platform and well-being initiatives;
• Team-oriented environment, including events and initiatives to promote connection and team spirit;
• Personal and family life support, from the moment your children are born and throughout their educational path;
• Access to a language platform with conversational classes in multiple languages;
• For eligible international candidates, we offer comprehensive support for visa and relocation processes to Porto, Portugal, including the possibility of remote project initiation while your visa is being processed.
• Project-tailored work model.

What will you find here?

• A close-knit and informal environment, where direct communication is preferred and people are valued;
• Recognition of your contribution, with initiatives that celebrate meaningful moments;
• Freedom to be yourself, without unnecessary formalities;
• Teams where knowledge sharing, collaboration and joint growth are a reality.