Salesforce Analyst

buscojobs Brasil; Paraná; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa inovadora na área de saúde busca um Analista de Negócios Salesforce para se juntar à sua equipe responsável pela implementação do Salesforce Health Cloud. O candidato ideal terá experiência em processos de saúde e habilidades técnicas sólidas para traduzir necessidades de negócios em soluções práticas. Você trabalhará em um ambiente 100% remoto com uma equipe dinâmica e diversificada, ajudando a melhorar as operações e os resultados de saúde através de soluções baseadas em Salesforce.

Serviços

Treinamento e certificações

100% de trabalho remoto com subsídio de internet

Ambiente 100% em inglês

Qualificações

• Experiência superior a 3 anos como Analista de Negócios Salesforce ou função similar.
• Familiaridade com estruturas de dados de saúde.
• Habilidade em comunicação e trabalho colaborativo.

Responsabilidades

• Atuar como especialista em Salesforce Health Cloud e fornecer suporte técnico.
• Analisar processos de negócios e melhorar operações.
• Criar e manter relatórios e visualizações de dados.

Conhecimentos

Comunicação

Análise de Dados

Trabalho em Equipe

Visão do Usuário

Ferramentas

Salesforce Health Cloud

SQL

Tableau

Looker

Power BI

Excel

Google Sheets

Descrição da oferta de emprego

At Intellias , we're always on the lookout for exceptional talent to join our team in Brasil. Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

If you're enthusiastic about contributing your skills and experience to our organization, we invite you to submit your CV for this position.

What we offer you in Colombia

• Contractor with Intellias, payment in USD
• Training and certifications
• 100% work from home + internet subsidy
• 100% English environment

Requirements :

• 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role.
• 1+ years of hands-on experience with Salesforce Health Cloud .
• Strong understanding of healthcare workflows and patient engagement processes.
• Ability to gather, document, and prioritize business and technical requirements.
• Excellent communication and interpersonal skills with a focus on user experience.
• 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data
• Strong communication and storytelling skills to convey data findings in a patient-centered, outcome-oriented context
• Familiarity with healthcare data structures such as claims data (LAAD, Optum, etc.), pharmacy data, and outreach data (Salesforce)
• Proficiency in data visualization tools (e.g., Tableau, Looker, Power BI) to create clear, accessible dashboards and reports
• Experience collaborating with cross-functional teams including patient advocates, digital health product managers, patient services managers
• Proficiency with Excel / Google Sheets for ad hoc analyses and quick-turn reporting
• Detail-oriented mindset with the ability to work independently

As a team member you will :

• Act as the subject matter expert for Salesforce Health Cloud, providing functional and technical support.
• Analyze business processes and identify opportunities to leverage Salesforce capabilities to improve healthcare operations and outcomes.
• Translate business needs into user stories, system requirements, and functional specifications.
• Configure Salesforce Health Cloud components including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
• Collaborate with Salesforce developers and administrators to design, test, and implement solutions.
• Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
• Ensure data integrity and compliance with healthcare regulations such as HIPAA.
• Provide training and documentation for end users and stakeholders.