Salesforce Analyst

buscojobs Brasil; Distrito Federal; Teletrabalho; USD 60.000 - 85.000; Tempo integral

Resumo da oferta

A leading company in tech solutions is seeking a Salesforce Business Analyst to enhance healthcare operations. The ideal candidate will have extensive experience with Salesforce Health Cloud and a solid understanding of healthcare workflows. This remote position offers training, certifications, and a dynamic work environment focused on patient-centered care.

Serviços

Training and certifications

100% work from home

Internet subsidy

100% English environment

Qualificações

• 3+ years of experience as a Salesforce Business Analyst or similar role.
• 1+ years of Salesforce Health Cloud experience.
• Strong understanding of healthcare workflows.

Responsabilidades

• Act as the subject matter expert for Salesforce Health Cloud.
• Analyze business processes and improve healthcare outcomes.
• Collaborate with teams to design and implement solutions.

Conhecimentos

Communication

Documentation

Interpersonal Skills

Data Visualization

SQL

Detail-oriented Mindset

Ferramentas

Salesforce Health Cloud

Tableau

Power BI

Descrição da oferta de emprego

At Intellias , we're always on the lookout for exceptional talent to join our team in Brasil. Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

If you're enthusiastic about contributing your skills and experience to our organization, we invite you to submit your CV for this position.

What we offer you in Colombia

• Contractor with Intellias, payment in USD
• Training and certifications
• 100% work from home + internet subsidy
• 100% English environment

Requirements :

• 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role.
• 1+ years of hands-on experience with Salesforce Health Cloud .
• Strong understanding of healthcare workflows and patient engagement processes.
• Ability to gather, document, and prioritize business and technical requirements.
• Excellent communication and interpersonal skills with a focus on user experience.
• 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data
• Strong communication and storytelling skills to convey data findings in a patient-centered, outcome-oriented context
• Familiarity with healthcare data structures such as claims data (LAAD, Optum, etc.), pharmacy data, and outreach data (Salesforce)
• Proficiency in data visualization tools (e.g., Tableau, Looker, Power BI) to create clear, accessible dashboards and reports
• Experience collaborating with cross-functional teams including patient advocates, digital health product managers, patient services managers
• Proficiency with Excel / Google Sheets for ad hoc analyses and quick-turn reporting
• Detail-oriented mindset with the ability to work independently

As a team member you will :

• Act as the subject matter expert for Salesforce Health Cloud, providing functional and technical support.
• Analyze business processes and identify opportunities to leverage Salesforce capabilities to improve healthcare operations and outcomes.
• Translate business needs into user stories, system requirements, and functional specifications.
• Configure Salesforce Health Cloud components including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
• Collaborate with Salesforce developers and administrators to design, test, and implement solutions.
• Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
• Ensure data integrity and compliance with healthcare regulations such as HIPAA.
• Provide training and documentation for end users and stakeholders.