SALESFORCE ADMINISTRATOR SR

ScanSource Brasil; Curitiba; Híbrido; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Transportation allowance

Health insurance plan

Dental insurance plan

TotalPass

Hybrid work model

Birthday Day Off

Resumo da oferta

SourceHub, a Salesforce-focused SSC serving the ScanSource Group, seeks a Senior Salesforce Administrator to govern and optimize Salesforce across multiple clouds. The role involves collaboration with US-based leadership and global teams, with a hybrid work model and a focus on governance, integration, and user support.

The ideal candidate will have a Bachelor’s degree in IT/CS/Engineering, fluent English, and advanced knowledge of Salesforce Flows, Apex, SOQL, and API integrations, along with

Qualificações

• Bachelor’s degree in IT, CS, Systems Analysis, Engineering, or related field.
• Fluent English for collaboration with US-based leadership.
• Strong experience configuring and governing Salesforce.
• Advanced knowledge of Salesforce Flows.
• Experience with Apex, SOQL, and API integrations.
• Knowledge of Salesforce security and access management.
• Experience creating reports and dashboards.
• Excellent analytical and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Administer, configure, and optimize Salesforce across multiple clouds.
• Design and maintain advanced Salesforce Flows and automation.
• Manage user access, profiles, and security.
• Support API-based integrations between Salesforce and other systems.
• Create and maintain reports, dashboards, and metrics.
• Gather requirements from stakeholders to identify needs.
• Evaluate third-party apps within Salesforce ecosystem.
• Support upgrades, improvements, and governance initiatives.
• Develop and maintain documentation and end-user training.

Conhecimentos

English fluency

Analytical skills

Communication

Problem-solving

Multitasking

Formação académica

Bachelor’s degree in IT/CS/Engineering or related

Ferramentas

Salesforce configuration

Apex

SOQL

API integrations

Salesforce Flows

Salesforce security

Reports & dashboards

Descrição da oferta de emprego

About The Company

SourceHub operates as a Shared Services Center (SSC) for the ScanSource Group, a U.S.-based multinational company founded in 1992 and headquartered in Greenville, South Carolina. ScanSource specializes in the distribution of global technology products and services from leading partners such as Microsoft, Dell, HP, Intel, and Lenovo, delivering innovation and support that drive our customers’ digital transformation.

As SourceHub, we are responsible for delivering Finance and Accounting, Human Resources, Information Technology, Procurement and Supply Chain, Legal and Compliance, and general administrative services with efficiency and quality.

We are seeking a Senior Salesforce Administrator to join our global team and support the continuous evolution of our Salesforce platform. This professional will play a key role in the administration, optimization, governance, and integration of Salesforce solutions, ensuring alignment with business objectives and delivering an efficient user experience across multiple areas of the organization. The position requires close collaboration with stakeholders in the United States and other global teams, making fluent English essential for meetings, daily communication, and reporting activities.

Responsabilidades e atribuições

• Administer, configure, and optimize the Salesforce platform across multiple clouds.
• Design, implement, and maintain advanced Salesforce Flows and automation solutions.
• Manage user access, profiles, permission sets, and platform security.
• Support and maintain API-based integrations between Salesforce and other enterprise systems.
• Create and maintain reports, dashboards, and performance metrics.
• Conduct requirements gathering sessions with business stakeholders to identify needs and improvement opportunities.
• Evaluate and recommend third-party applications and solutions within the Salesforce ecosystem.
• Support platform upgrades, continuous improvements, and technology enhancement initiatives.Develop and maintain technical and functional documentation.
• Provide training and support to end users.
• Ensure adherence to Salesforce governance, compliance standards, and best practices.
• Collaborate with cross-functional teams to align platform capabilities with strategic business objectives.

Requisitos e qualificações

• Bachelor’s degree in Information Technology, Computer Science, Systems Analysis, Engineering, or a related field.
• Fluent English, with the ability to actively participate in meetings and communicate effectively with U.S.-based leadership.
• Strong experience with Salesforce platform configuration, administration, and governance.
• Advanced knowledge of Salesforce Flows.
• Experience with Apex, SOQL, and API integrations.
• Knowledge of Salesforce platform security and access management.
• Experience creating reports and dashboards.
• Excellent analytical, communication, and problem-solving skills.
• Ability to manage multiple priorities in a dynamic and fast-paced environment.

Informações adicionais

• Competitive salary, aligned with current market standards.
• Meal and/or food allowance (BRL 40.00 per business day).
• Transportation allowance or free on-site parking.
• Health insurance plan.
• Dental insurance plan.
• TotalPass.
• Hybrid work model (3 days on-site and 2 days remote).
• Must reside in Curitiba-PR or São Paulo-SP the surrounding metropolitan area.
• Annual Profit-Sharing Program (PPR), based on performance and goal achievement.
• Birthday Day Off.