Salesforce Administrator

Taskr; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

Taskr is seeking an experienced Salesforce Administrator to join a growing technology team and take responsibility for the day-to-day administration, support and continuous improvement of the Salesforce platform.

This hands-on role suits someone who enjoys working closely with users and stakeholders, improving business processes and ensuring Salesforce is configured effectively to support the wider business.

Qualificações

• Commercial experience as a Salesforce Administrator.
• Strong understanding of Salesforce configuration and administration.
• Hands-on experience with Flow Builder and process automation.
• Experience managing users, permissions, profiles and platform security.
• Strong knowledge of reports and dashboards.
• Good understanding of Salesforce data management.
• Experience gathering requirements directly from business users.
• Ability to troubleshoot issues and provide effective user support.
• Strong communication skills and the ability to work with both technical and non-technical stakeholders.
• Experience with Sales Cloud and/or Service Cloud.
• Experience working with integrations and APIs.
• Exposure to Experience Cloud, Marketing Cloud or other Salesforce products.
• Understanding of Salesforce development concepts such as Apex and LWC.
• Experience working within Agile environments.

Responsabilidades

• Manage and maintain the Salesforce platform, including users, profiles, permission sets and security settings.
• Configure objects, fields, page layouts, record types and validation rules.
• Build and maintain Salesforce Flows and other platform automations.
• Create reports, dashboards and management information.
• Support users with day-to-day Salesforce issues and queries.
• Troubleshoot system and data issues and coordinate resolutions.
• Manage data quality, imports, exports and ongoing data maintenance.
• Gather requirements from business stakeholders and translate them into Salesforce solutions.
• Identify opportunities to automate and improve existing business processes.
• Support Salesforce releases, testing and deployment activities.
• Maintain platform documentation and ensure appropriate governance.
• Work alongside developers, technical teams and third-party partners where required.

Conhecimentos

Salesforce admin

Flow Builder

Reports & Dashboards

Data management

User support

Stakeholder comms

Sales Cloud

APEX & LWC

Agile experience

Ferramentas

Salesforce Platform

Descrição da oferta de emprego

We are looking for an experienced Salesforce Administrator to join a growing technology team and take responsibility for the day-to-day administration, support and continuous improvement of the Salesforce platform.

This is a hands-on role suited to someone who enjoys working closely with users and stakeholders, improving business processes and ensuring Salesforce is configured effectively to support the wider business.

Key Responsibilities

• Manage and maintain the Salesforce platform, including users, profiles, permission sets and security settings
• Configure objects, fields, page layouts, record types and validation rules
• Build and maintain Salesforce Flows and other platform automations
• Create reports, dashboards and management information
• Support users with day-to-day Salesforce issues and queries
• Troubleshoot system and data issues and coordinate resolutions
• Manage data quality, imports, exports and ongoing data maintenance
• Gather requirements from business stakeholders and translate them into Salesforce solutions
• Identify opportunities to automate and improve existing business processes
• Support Salesforce releases, testing and deployment activities
• Maintain platform documentation and ensure appropriate governance
• Work alongside developers, technical teams and third-party partners where required

Experience Required

• Commercial experience as a Salesforce Administrator
• Strong understanding of Salesforce configuration and administration
• Hands-on experience with Flow Builder and process automation
• Experience managing users, permissions, profiles and platform security
• Strong knowledge of reports and dashboards
• Good understanding of Salesforce data management
• Experience gathering requirements directly from business users
• Ability to troubleshoot issues and provide effective user support
• Strong communication skills and the ability to work with both technical and non-technical stakeholders
• Experience with Sales Cloud and/or Service Cloud
• Experience working with integrations and APIs
• Exposure to Experience Cloud, Marketing Cloud or other Salesforce products
• Understanding of Salesforce development concepts such as Apex and LWC
• Experience working within Agile environments

This would suit a proactive Salesforce Administrator who is comfortable taking ownership of the platform while working closely with the wider business to drive improvements and get greater value from Salesforce.