Salesforce System Analyst

Hyqoo; Brasil; Presencial; BRL 167 400 - 279 000; Tempo integral

Resumo da oferta

Hyqoo is seeking a skilled Salesforce System Analyst in Brazil with 5 to 10 years of experience. This pivotal role involves optimizing the Sales Cloud platform and ensuring smooth Salesforce migration and administration. Responsibilities include leading migration projects, customizing Sales Cloud features, and collaborating with stakeholders for effective CRM solutions. Ideal candidates will have relevant experience, Salesforce certifications, and strong problem-solving skills. Join our dynamic team and enable data-driven decision-making across the organization.

Qualificações

• 5 to 10 years of experience as a Salesforce System Analyst or similar role.
• Salesforce certifications such as Salesforce Administrator (ADM 201) are highly desirable.
• Strong understanding of Sales Cloud functionalities and CRM best practices.

Responsabilidades

• Lead and manage end-to-end Salesforce migration projects.
• Perform comprehensive Salesforce administration tasks.
• Configure and customize Sales Cloud features to meet business requirements.
• Collaborate with stakeholders to gather requirements.

Conhecimentos

Salesforce System Analysis

Sales Cloud

Salesforce Migration

Salesforce Administration

Configuration

Implementation

Data-driven decision-making

Collaboration

Problem-solving

Communication

Formação académica

Bachelor’s degree in Computer Science, Information Technology, or related field

Ferramentas

Salesforce Administration tools

Salesforce Migration tools (e.g., Data Loader, Salesforce DX)

Integration tools (e.g., MuleSoft, REST/SOAP APIs)

Reporting and Dashboard tools within Salesforce

Version control platforms (e.g., Git, Jira)

Descrição da oferta de emprego

Duration: 6-12 months with possible extension or FTE conversion

Introduction:

We are seeking a skilled Salesforce System Analyst with 5 to 10 years of experience to join our dynamic team. This role is critical in driving the optimization and enhancement of our Sales Cloud platform, ensuring seamless Salesforce migration, effective Salesforce administration, and robust system configuration and implementation. The Salesforce System Analyst will play a pivotal role in aligning our CRM capabilities with business goals, improving sales processes, and enabling data-driven decision-making across the organization.

Roles and Responsibilities:

• Lead and manage end-to-end Salesforce migration projects, ensuring data integrity and minimal disruption to business operations.
• Perform comprehensive Salesforce administration tasks, including user management, security settings, and system maintenance.
• Configure and customize Sales Cloud features to meet evolving business requirements, including workflows, validation rules, and custom objects.
• Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into scalable technical solutions within Salesforce.
• Drive the implementation of new Salesforce functionalities and third‑party integrations to enhance system capabilities.
• Monitor system performance and troubleshoot issues to maintain optimal platform efficiency.
• Develop and maintain detailed documentation related to system configurations, processes, and best practices.
• Provide training and support to end‑users to maximize adoption and utilization of Salesforce tools.
• Stay updated on the latest Salesforce releases and industry trends to recommend innovative solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 5 to 10 years of proven experience as a Salesforce System Analyst or similar role.
• Salesforce certifications such as Salesforce Administrator (ADM 201), Salesforce Platform App Builder, or relevant advanced certifications are highly desirable.
• Strong understanding of Sales Cloud functionalities and CRM best practices.
• Demonstrated experience in Salesforce migration, administration, configuration, and implementation projects.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to work collaboratively with cross‑functional teams and manage multiple priorities.

Tools and Technologies:

• Salesforce Administration tools and features
• Salesforce Migration tools (e.g., Data Loader, Salesforce DX)
• Salesforce Configuration and Customization tools (Workflows, Process Builder, Flow Builder)
• Integration tools (e.g., MuleSoft, REST/SOAP APIs)
• Reporting and Dashboard tools within Salesforce
• Version control and collaboration platforms (e.g., Git, Jira)