Salesforce Engineer

OpsArmy; São Paulo; Teletrabalho; BRL 468 000 - 676 000; Tempo integral

Resumo da oferta

OpsArmy is seeking a Salesforce Engineer to join our remote team. You will manage data, configure CPQ and Revenue Cloud, and optimize quoting and revenue workflows. The role requires strong Salesforce expertise and a detail-oriented, independent work style.

You will build dashboards, ensure data accuracy, and document CRM processes to support GTM operations. This position offers a fully remote setup with ET-friendly collaboration and strict process adherence.

Qualificações

• Hands-on Salesforce expertise required, including CPQ and Revenue Cloud.
• Experience with data management, data hygiene, and CRM processes.
• Advanced Excel or Google Sheets skills.
• Strong problem-solving with attention to detail.
• Ability to work independently in a remote environment.

Responsabilidades

• Audit, maintain, and clean Salesforce data across accounts, contacts, and opportunities.
• Configure Salesforce objects, fields, workflows, and related CRM functionality.
• Implement and maintain Salesforce CPQ and Revenue Cloud configurations.
• Support quoting, pricing, product and revenue-related processes.
• Build and maintain Salesforce dashboards and operational reports.
• Create and update documentation and SOPs for CRM processes.

Conhecimentos

Salesforce expertise

Salesforce CPQ

Revenue Cloud

Data management

Excel / Sheets

Problem-solving

Attention to detail

Remote work ability

Ferramentas

Salesforce CPQ

Revenue Cloud

Descrição da oferta de emprego

Salesforce Engineer

Position Type: Full-Time
Schedule: 40 hours per week, Monday–Friday
Time Zone: Eastern Time (ET)
Location: Remote

About the Role

We are seeking a highly skilled Salesforce Engineer with strong technical expertise in Salesforce administration, configuration, data management, CRM process improvement, and revenue-related Salesforce solutions.

The ideal candidate has hands‑on experience working extensively in Salesforce and is comfortable managing complex datasets, improving CRM processes, configuring Salesforce functionality, and maintaining accurate, reliable sales data.

Experience with Salesforce CPQ and Revenue Cloud is required, along with the ability to support complex quoting, pricing, and revenue processes within Salesforce.

This role requires strong Salesforce expertise, technical proficiency, attention to detail, and the ability to work within structured processes.

Key Responsibilities

Salesforce Data Management & Cleanup

• Audit, maintain, and clean Salesforce data, including accounts, contacts, and opportunities.
• Identify and resolve duplicate, incomplete, and inconsistent records.
• Standardize fields, naming conventions, data structures, and pipeline information.
• Support CRM consolidation, migration, and data cleanup initiatives.
• Maintain data accuracy and integrity across Salesforce.

CRM Configuration & Process Implementation

• Configure Salesforce objects, fields, workflows, and related CRM functionality.
• Implement and maintain CRM processes based on defined business requirements.
• Configure and support Salesforce CPQ and Revenue Cloud functionality.
• Support quoting, pricing, product, and revenue‑related processes within Salesforce.
• Support customer segmentation and Ideal Customer Profile (ICP) structures.
• Improve pipeline management, reporting, and data quality processes.
• Troubleshoot Salesforce‑related issues and recommend practical solutions.

Revenue & GTM Operations Support

• Support revenue and go‑to‑market (GTM) operational processes.
• Assist with reporting, forecasting, and revenue planning workflows.
• Build and maintain Salesforce dashboards and operational reports.
• Support CPQ and Revenue Cloud processes related to quoting, pricing, and revenue operations.
• Help improve CRM processes to support accurate and reliable revenue data.
• Collaborate with relevant teams to identify opportunities for process improvement.

Documentation & Operational Support

• Create and maintain documentation and SOPs for CRM processes and workflows.
• Document Salesforce CPQ and Revenue Cloud processes and configurations as needed.
• Promote consistent Salesforce usage and data‑management practices.
• Follow established procedures while identifying opportunities to improve efficiency.
• Support ad hoc CRM, sales operations, and RevOps initiatives as needed.

Required Qualifications

• Strong hands‑on Salesforce expertise is required.
• Hands‑on experience with Salesforce CPQ is required.
• Experience with Salesforce Revenue Cloud is required.
• Solid understanding of Salesforce fundamentals, including objects, reporting, data management, and data hygiene.
• Experience configuring and supporting Salesforce CRM processes and workflows.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Strong technical and analytical problem‑solving skills.
• High attention to detail and accuracy when working with large datasets.
• Ability to follow structured processes and document workflows clearly.
• Strong organizational and communication skills.
• Ability to work independently in a remote environment.

Preferred Qualifications

• Experience in Revenue Operations (RevOps) or Go‑to‑Market (GTM) Operations.
• Experience supporting sales or revenue teams in a high‑growth environment.
• Experience with CRM migrations, consolidations, or integrations.
• Experience supporting complex quoting, pricing, product configuration, or revenue processes.
• Familiarity with automation and workflow tools such as Zapier, Clay, or similar platforms.
• Experience developing or improving CRM processes and reporting frameworks.

What We're Looking For

We're looking for someone who is highly proficient in Salesforce, experienced with CPQ and Revenue Cloud, technically capable, detail-oriented, and comfortable working with data and CRM processes.

The successful candidate should be able to take ownership of Salesforce‑related tasks, identify data or process issues, and implement practical solutions while maintaining accuracy and consistency. They should also be comfortable supporting quoting, pricing, revenue, and GTM processes within Salesforce, including Salesforce CPQ and Revenue Cloud.