Sales Operations Team Lead at JoomPro

Joom; São Paulo; Presencial; BRL 167 400 - 223 200; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary with performance-based bonuses

Flexible working hours

30 days of paid annual leave

Extended health insurance

Transportation and daily meal allowance

100% paid sick leave

Opportunities for promotions and professional training

Annual team building activities

Resumo da oferta

Joom is seeking a Sales Operations Team Lead for JoomPro in Brazil to oversee the sales workflow and ensure effective post-sale management. The ideal candidate must possess at least 5 years of B2B sales operations experience, with strong analytical skills and expertise in CRM systems.

This role includes responsibilities such as managing the full deal cycle, enhancing operations, and leading a small team. Benefits include a competitive compensation package, flexible working hours, extensive health coverage, and professional growth opportunities.

Qualificações

• 5+ years of experience in B2B sales operations, strong understanding of B2B sales processes and end‑to‑end workflows.
• Experience with CRM systems and Excel.
• Analytical mindset with a data‑driven approach to decision‑making.
• Hands‑on experience with post‑sales process automation, including AI‑powered tools.
• Strong project management skills with the ability to drive multiple workstreams simultaneously.
• Fluent Portuguese.
• Advanced English.

Responsabilidades

• Own the full JoomPro deal cycle — from process design to execution and ongoing control.
• Continuously improve and streamline existing operations.
• Collaborate closely with Logistics, Finance, and Procurement teams.
• Lead quality control and post‑sales operations, support sales processes.
• Introduce new processes to internal teams through trainings and demos.
• Manage and develop a team of two people.

Descrição da oferta de emprego

JoomPro is the first and only end‑to‑end cross‑border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.

JoomPro is one of the key businesses of Joom, an international tech‑centric group of e‑commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross‑border marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.

Now we are looking for a Sales Operations Team Lead in Brazil who will oversee JoomPro sales workflow and ensure seamless post‑sale deal management.

Responsibilities

• Own the full JoomPro deal cycle — from process design to execution and ongoing control at each stage
• Continuously improve and streamline existing operations
• Collaborate closely with Logistics, Finance, and Procurement teams to ensure seamless cross‑functional workflows
• Lead quality control and post‑sales operations, support sales processes
• Introduce new processes to internal teams through trainings and demos
• Manage and develop a team of two people

Requirements

• 5+ years of experience in B2B sales operations, strong understanding of B2B sales processes and end‑to‑end workflows
• Experience with CRM systems and Excel
• Analytical mindset with a data‑driven approach to decision‑making, including evaluating and adopting the right sales technologies
• Hands‑on experience with post‑sales process automation, including AI‑powered tools
• Strong project management skills with the ability to drive multiple workstreams simultaneously
• Fluent Portuguese
• Advanced English

Benefits

• Compensation package: base salary and performance‑based bonuses, CLT employment
• Office‑first: flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leave
• Care & Wellbeing: extended health insurance for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leave
• Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
• Community & Engagement: annual team building activities, knowledge‑sharing workshops, and a strong sense of team work