Sales Manager

Vindis Group Ltd.; Sales; On-site; BRL 390,000 - 602,000; Full time

Benefits offered by this job

Employee Car Scheme

Life Assurance

Employee Assistance Programme

Job summary

Vindis Group is seeking a Sales Manager to join our established team. You will lead the sales function, champion the customer experience, and drive performance through effective resource management and data-driven decisions.

You will oversee a team, develop clear objectives aligned with business goals, and promote a consultative work environment while ensuring systems and processes are followed meticulously.

Qualifications

• Customer facing experience required
• Full UK driving licence required

Responsibilities

• Champion every customer interaction and ensure enquiries are handled to uphold the Vindis Sales Experience
• Manage resources to meet objectives: sales volumes, profitability, employee and customer satisfaction, loyalty
• Analyze data to make swift, decisive decisions to improve operations
• Ensure employees have clear, objective-aligned goals with the wider department
• Maintain a consultative, supportive environment for the team
• Champion proper usage and compliance with systems and processes

Skills

Customer facing experience

Full UK driving licence

Job description

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK’s National Learning Centre.

How wesupport our #Exceptional People:

All team membersare provided with access to the following:

• AnEmployee Car Scheme, following a qualifying period. This will provide you withan opportunity to love our brand products as much as we do and drive them ataffordable prices.
• A LifeAssurance policy, at no cost to yourself.
• 24/7access to our Employee Assistance Programme. This is in conjunction with our#SpeakAware campaign, which focuses on employee wellbeing and positive mentalhealth.
  

Key RoleResponsibilities:

As a Sales Manager , you will be an integral member of the Management Team. Your keyresponsibilities will include:

• Being a champion of every customer interaction; ensuring that everysales enquiry is dealt with appropriately by your team, and in a manner thatfocusses on the Vindis Sales Experience.
• Effectively managing the resources at your disposal to achieve the required business objectives, including: sales volumes, profitability, employeesatisfaction, customer satisfaction, loyalty levels and others, and toreconsider and redirect strategy in light of any of these objectives not beingachieved.
• Analysingthe vast array of data available, to make swift, decisive and effectivedecisions to change the direction of, or an operation within, your department,for the benefit of delivering an outstanding result.
• Ensuringthat all employees have clear objectives that are intrinsically linked to thoseof the wider department and business.
• Maintaining a consultative and supporting working environment foretemployees within your business area.
• Championingthe effective and accurate usage, and compliance with, all systems andprocesses.

Prerequisites:

• Customerfacing experience required
• Full UKdriving licence required

This isan exciting opportunity for an individual that is seeking career development inan innovative and dynamic organisation.

Previous Sales Management experience in the Motor Industry essential.