Sales Development Executive - Digital Hub

SAP SE; São Paulo; Híbrido; BRL 30.000 - 70.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Digital Sales Development Executive to join their dynamic team. In this role, you will be pivotal in guiding customers through their digital transformation journey by generating and nurturing sales leads. You will execute targeted outbound campaigns and work closely with sales teams to ensure a seamless customer experience. This position offers an exciting opportunity to develop your skills in demand generation and sales while contributing to a collaborative and inclusive workplace. If you are passionate about technology and eager to make a difference, this role is for you.

Serviços

Flexible working models

Health and well-being programs

Learning and development opportunities

Recognition for contributions

Qualificações

• Experience in Demand Generation or Inside Sales is essential.
• Fluency in English is required, with other languages preferred.

Responsabilidades

• Generate and qualify leads through targeted outbound campaigns.
• Nurture leads and manage pipeline to support sales efforts.

Conhecimentos

Demand Generation

Inside Sales

Customer Engagement

Cold Calling

CRM/Contact Management

Fluency in English

Formação académica

Bachelor's Degree

Ferramentas

Sales Automation Tools

Descrição da oferta de emprego

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Job Profile

The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing a pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.

As a Digital Sales Development Executive, you will work with a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & CX/BTP/DSC footprint in NNN & IB across all industries, working with SAP & Partners resources, as well as Customers.

Key Responsibilities and Tasks

The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:

• Executing Targeted Outbound Campaigns via phone, chat, and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.
• Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued/disqualified leads) and reconstituted nurturing (aged pipeline).
• Nurturing leads received from other demand generation functions and progressing stalled pipeline.

The Digital Sales Development Executive generates and qualifies leads through proper means, nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned account executives for further sales progress. The Digital Sales Development Executive will be co-located in the Digital Hub. They will join territory and account planning to support the team and will be the future candidate pool for transition into sales roles.

Responsible for qualifying and progressing Marketing Inbound leads. Document all campaign execution and lead/opportunity management activities as initially agreed in the DG Plan leveraging the adequate sales automation tools and running video calls, virtual studio, digital innovation on a regular basis correctly, working together with their sales team and manager as necessary. Provide best in class digital experience and help the organization to become digital experts. Align with Sales colleagues for most effective territory planning and execution, covering all routes to market. Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management. Pass qualified leads to Sales resource for opportunity management and execution. Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports; recommend best practices as they are identified.

Training & Enablement:

Participate in enablement activities to enhance demand generation and product/solution skills, including but not limited to classroom training, e-learning, or mentor-led activities. The Digital Sales Development Executive completes and validates all enablement requested in a timely manner.

Experience and Language Requirements

• Experience in Demand Generation or Inside Sales environment.
• Preferably Digital Experience, specifically in high volume of customer-facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/Contact Management System.
• Fluency in English required.
• Fluency in any other regional language preferred.
• Bachelor's degree or equivalent business experience.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 424456 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.