Sales Associate

Crocs, Inc.; São Paulo; Presencial; BRL 20 000 - 31 000; Tempo integral

Resumo da oferta

Crocs, Inc. in São Paulo, Brazil is seeking a retail store associate to deliver outstanding customer service and support daily operations. You will engage with shoppers, learn across departments, and contribute to an enjoyable, efficient store environment.

We value strong communication, a passion for retail, and reliability in a fast-paced team setting. This role requires flexibility for nights, weekends, and holidays, with opportunities to grow within Crocs’ brand.

Qualificações

• Must have strong customer service mindset and enjoy helping shoppers.
• Excellent communication and interpersonal skills.
• Flexible availability including nights, weekends, and holidays.

Responsabilidades

• Deliver outstanding service to consumers using the CHARM service model.
• Contribute to a positive team environment with ideas and concerns.
• Learn and assist in multiple departments within the store (consumer service, product knowledge, placement, visuals, stock room).
• Support daily retail operations: POS, stock replenishment, pricing/markdowns, loyalty programs, cleanliness, recovery standards.
• Lead by example and collaborate with Store Management to improve personal KPIs through sales-driven techniques.
• Adhere to Asset Protection policies: shortage prevention, inventory control, and compliance.

Conhecimentos

Customer service

Retail sales

Communication

Team collaboration

Flexibility

Ferramentas

POS system

Descrição da oferta de emprego

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.